Issue with Safari in Sonoma, getting error page on opening links

TidBITS Talk
1

Hi All,

I keep getting errors when I’m opening links in Safari. I use to keep 3 or 4 tabs open but I’ve closed them and just have my home page open. Clearing history doesn’t help. It’s getting very frustrating.

If I pull up Chrome the links work in Chrome. This started happening after upgrading to Sonoma. I’m on a 27 in iMac.

Thanks

2

What does the error message say? (A screen shot would be great.)

3

Here is the screenshot.

Screenshot 2023-10-17 at 3.41.27 PM.png
Screenshot 2023-10-17 at 3.41.27 PM.png1862×882 15.1 KB

4

How much free space do you have on your Mac’s SSD?
Safari is complaining that there’s no free space.

Some things to try:

  • Empty trash (and maybe enable the feature to auto-empty items that have been in the trash for more than 30 days)
  • Delete temporary files, caches and other disposable data
  • Move large documents/projects to external storage
5

I have 58GB. If I go back to Chrome I can open the sites.

6

I’ve seen the same thing, on my
iMac Retina 5K, 27-inch, 2017
macOS Ventura 13.6 (22G120)
Safari 17.0 (18616.1.27.111.22, 18616)

Yesterday (Japan time,) I opened Apple’s security update page https://support.apple.com/ja-jp/HT201222 and clicked the first item in the table, that says “iOS 16.7.1 and iPadOS 16.7.1” that is supposed to be the link to the "“About the security content of iOS 16.7.1 and iPadOS 16.7.1” page https://support.apple.com/ja-jp/HT213972

But instead, Safari opened a new tab
https://idmsac.corp.apple.com/IDMSWebAuth/login?...
displaying the “Can’t Open The Page” message. (On the other hand, Google Chrome opened the correct page without any problem.)

I did a long phone call with an Apple support person, who couldn’t provide any suggestion other than the standard ones (delete history, remove Safari extensions, etc.) I then asked him to pass my report to the engineering team. He kindly said he would do it, but he said no promises.

This morning (Japan time,) I tried that again, and lo and behold, the problem had gone away. Clicking the link opens the “About the security content of iOS 16.7.1 and iPadOS 16.7.1” page, without any problem.

Now I feel exactly like the feeling Glenn Fleishman described in his article “Cloudy with a Chance of Insanity: Unsticking iCloud Drive.”
(Coincidence! I am currently translating that article, for TidBITS-Japanese.)

Mark

7

Truly strange. I found a few other people reporting the same problem, and a couple articles that provided “fixes,” but none sounded conclusive. Nonetheless, may be worth trying.