VueScan: Not the ScanSnap Replacement You’re Looking For

Article Comments
42

ScanSnap is supported by Windows 10 and with a good emulator like Parallels Desktop my S1300 scanner works fine with Catalina.

43

Quick update: I reached out to the folks at Raven and they promptly sent me a test unit. After one day of use I can say: Wow, lovin’ it. (Very fast, good quality, reliable, wireless or wired. Only issue: fan noise, but you can turn that off after you scan by tapping the power button to put the unit to sleep.) However, I’ll report back after I use it for a while.

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44

You don’t mention Apple’s Image Capture.

I just tried it and it didn’t find my powered-on USB scanner.

45

I called Fujitsu about all of this, and found that one can purchase a new S1300i for a few dollars more than the cost of third party software:

Thank you for being a loyal ScanSnap customer. We are reaching out to advise you of changes coming that may impact the operation of the ScanSnap S1300 scanner model.

If you upgrade your computer OS to Apple’s new 64-bit Mojave or Catalina, your ScanSnap S1300 may not work any longer. While we support our scanner products for several years after their last shipment, we are not able to provide support indefinitely due to the changes made by the OS manufacturer.

We have the following two offers for our S1300 customers:

Option 1: Will upgrade you to our newest ScanSnap scanner model. We are offering a special discount for $200* off the ScanSnap iX1500 Premium Bundle scanner (3-year Advance Exchange warranty included), through our Fujitsu Scanner Store. To redeem this offer, go to our website and follow these simple steps:

  1. Create an account on the Fujitsu store, https://fujitsuscannerstore.com/login.php?action=create_account) and login.

  2. Go to the page of the ScanSnap iX1500 Premium Bundle model you would like to purchase: Black https://fujitsuscannerstore.com/cg01000-295601/ or White https://fujitsuscannerstore.com/cg01000-294601/

  3. Enter the number of ScanSnap iX1500 Premium Bundles you would like to purchase (up to 5)

  4. In the red box, select your ScanSnap S1500, S1500M or S1300 model, and enter your ScanSnap S1500, S1500M, or S1300 serial number(s). The ScanSnap serial number can be found on the back of the scanner. Click “Add To Cart”.

  5. Next, your shopping cart will appear and the $200 discount per ScanSnap iX1500 Premium Bundle Scanner will be applied. Finally, you can click “Proceed to Checkout” to complete your order.

For more details of this offer, see “*Important Details Option 1” below.

If you’d like to learn more about the ScanSnap iX1500, visit https://scansnapworld.com/products/ix1500/. To review the new software that is delivered with this model we advise that you look at this video to get familiar with the changes in how the software functions. https://www.youtube.com/watch?v=tKukRMxPdmk

Option 2: We are offering a special discount for $96 off the ScanSnap S1300i scanner, through our Fujitsu Scanner Store. To redeem this offer, go to our website and follow these simple steps:

  1. Create an account on the Fujitsu store, https://fujitsuscannerstore.com/login.php?action=create_account) and login.

  2. Go to the page of the ScanSnap S1300i scanner located here: https://fujitsuscannerstore.com/pa03643-b005/

  3. Enter the number of ScanSnap S1300i scanners you would like to purchase (up to 5)

  4. In the red box, select your S1300 model, and enter your S1300 serial number(s). The ScanSnap serial number can be found on the back of the scanner. Click “Add To Cart”.

  5. Next, your shopping cart will appear and the $96 discount per ScanSnap S1300i scanner will be applied. Finally, you can click “Proceed to Checkout” to complete your order.

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46

Sorry, I misread the offer. It’s more than a “few” dollars off the price of third party software. Still, it may be a viable option for some.

47

Image Capture found my networked printer. Settings look the same as the ones in Preview.

Diane

48

The article is very helpful. Thanks for all the research.
I did send an email to the Fujitsu.com address and received this reply.

“If you send and [sic] e-mail to tsupport@us.fujtisu.com [sic; should be tsupport@us.fujitsu.com] with your disappointment they will forward it to customer advocate.”

Dear Valued Customer,

While the support period for your model has ended, we know how difficult it can be parting with your trusted ScanSnap. We’re pleased to offer a third-party solution to enable your legacy ScanSnap scanner to continue to function with modern operating systems, including macOS Catalina.

VueScan Professional Edition is an application for scanning documents, photos, film, and slides on Windows, macOS, and Linux. It will enable your legacy ScanSnap to function with basic scanning and metadata functions on modern OS versions. We’ve negotiated an exclusive discount for our loyal ScanSnap customers: $30 off the regular price of $99.95. Visit https://www.hamrick.com/scansnap.html to activate your discount and pay just $69.95 for VueScan Professional Edition with unlimited free updates.*

  • VueScan replaces ScanSnap Manager and its features differ from those provided by ScanSnap Manager. A free trial of VueScan is available to determine if it will meet your needs before you purchase; visit https://www.hamrick.com/ to learn more. VueScan is not a Fujitsu product and we do not offer support for this third-party solution. VueScan is supported by its maker, Hamrick Software. For FAQs and support issues, please visit https://www.hamrick.com/support/

Thank you for choosing Fujitsu,

Daniel R

Technical Assistance Center

Phone: (800) 626-4686

Hours: Monday - Friday; 5AM - 5PM PST

My S1500M is almost 10 years old but works fine. I

49

Thank you for this. Brother has decided that my multifunction model will not be supported by the 64 bit app. Pretty annoying, since I only bought it a year ago. I’ve owned VueScan for years, but back then it didn’t support Brother multifunction printers. Low and behold, they now do. I upgraded to the pro version, much cheaper than replacing a perfectly functional machine. Thanks again for the reminder.

50

Thanks for this. I was unaware of the “import from scanner” function in Preview.

Ricka

51

Brother has decided that my multifunction model will not be supported by the 64 bit app. Pretty annoying, since I only bought it a year ago.

Which model do you have?

David

52

I have the MFC-L2740DW.

53

I have the Brother MFC-L2740DW.

I have the same model.

As far as I can tell, an updated driver and software for 10.15 is available here:
https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcl2740dw_us_eu_as

Here is a complete list of models:
https://support.brother.com/g/s/id/os/macintosh.html#info

David

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54

Thanks, David. When I checked their website a couple of months ago, it said that it wouldn’t be supported on that machine. Glad that things changed.

Ricka

55

When I checked their website a couple of months ago, it said that it wouldn’t be supported on that machine.

Yes – I saw the same thing.

Since that model was so new, though, and since it seemed to be the only one of its generation that was excluded, I thought there might be a mistake in the list; otherwise it would have been out of character for my experience with Brother.

Then when I looked back a week or so later it had been added.

David

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56

You don’t mention Apple’s Image Capture

True. Nor many other options :sweat_smile:

I haven’t played with IC in a while but last I checked it was quite bare bones and therefore likely also “not the scansnap replacement we’re looking for” :joy:. But if it has easy ways of defining workflows then do tell!

57

Hi Dave

I must admit I’ve only used IC for basic work. It’s very likely not what you need.

Bum steer. Sorry.

58

I purchased a new Brother ADS-1250W scanner instead of buying VueScan or a new ScanSnap (because I am mad at Fujitsu). I figured that at least I’d be able to connect the scanner to my network wirelessly instead of with a cord. I discovered, only after digging through manuals online, that the ADS-1250W doesn’t support wireless scanning in current Mac OS!

59

We have a brother ADS-1100W in the office and it scans without any problems with MacOS X Catalina over WiFi. If judging by the higher number an ADS-1250W is the newer device, it would be strange to have less functions.

Do they (brother) explicitly say it doesn’t work? I just remember that the setup of this scanner was not the easiest or mac-like.

Jens

60

Remember I was excited to learn I could see my scanner over the network? Well I can see it, it initializes, but won’t scan. Bummer.

I can still scan via email to PDF but the JPG option from Preview or IC would have been nice. I’ll play with it more when I get some downtime.

Diane

61

Hi, I would like to point out an article about testing ExactScan with a Scansnap. I found this blog via a blog entry on the Devon site.

https://steffiscloud.de/article/155-one-app-will-revolutionise-your-workflow-and-scan-experience/
The main difference in use seems that with ExactScan one has to start the software first and order the ScanSnap to start scanning from with in the app, though it will perform everything reasonably similar to ScanSnap manager from that step.

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