I reported a bug that caused flickering in the preview pane for one of the two users on my machine. Their response was arrogant beyond belief. They dismissed the bug report out of hand blaming “something unique to your system”. After some back-and-forth explaining all the troubleshooting steps I had taken, this was their response:
You’re missing the conclusion that any professional
software developer would reach:
- 10,000 downloads per day
- 1 report of this problem in a year
The obvious conclusion is that the problem is
with the software on the system that’s having
the problem - something you’ve installed on your
computer is causing flickering. It’s such a trivially
simple and obvious conclusion that I’m stunned that
you claim to actually be a software developer.Regards,
Ed Hamrick
I would never recommend this software to anyone.