every time the phone is connected to the computer, it prompts for the pin to “trust this computer”. every stinking time. this phone and computer have been merrily syncing since they were purchased more or less this time last year and now they’ve got trust issues?
ios16 was bad. 16.1 is appalling.
This is happening to me too!
I’m running 12.6.1 on my Intel MacBook Pro, and and 16.1 on the iPhone 13. I had no trust issue prior to 16.1.
I found some articles on the web suggesting that some iPhone resets might solve the issue. So I reset Network Settings and Location & Privacy. Following this, I had to go through some additional dialog boxes to establish trust. But the issue persisted.
Of course the resets also prompted me to re-join my Wi-Fi network and permit location to be used again in some apps. So I think the resets did what they were supposed to do. They didn’t fix the trust issue, though.
Making iPhone backups with the Finder still works. I just have to type my passcode each time now to establish trust again for the moment.
I haven’t reported this to Apple as of yet. But I might if I don’t see much attention elsewhere. I’m rather hoping this is addressed in an upcoming macOS or iOS update.
thanks for the validation.
Here’s some more information. Others are also experiencing this. It may now be a “feature”.
https://discussions.apple.com/thread/254316254
–Brian
I usually need to Trust, but I’m running iPadOS 15.6.1 and macOS 11.7. It also happens with my iPhone and I assume (it is not within reach right now) that it is running iOS 15.6.1. In other words, the issue predates iOS 16, at least for me.
If I were to list the anomalies and issues I have with iOS and macOS, this wouldn’t even pass the qualifying round, let alone make it to the medal stand. Maybe I’m doing it wrong, but many things that used to work have stopped working, and there are new things that have never worked (for me).
being masochistic, pinged @applesupport on the musk channel. they suggested i try what @brianallenlevine already did. pass.
I have noticed this in recent months as well.
Maybe the folks at Apple don’t plug their phones into Macs anymore so this function gets overlooked.
I backed up an iPhone 8 to a Macbook running Mojave yesterday. When I plugged it in the Macbook gave a message like “An update is needed to connect to this iPhone” and I proceeded with that update. After that the iPhone appeared in iTunes (remember that 
) and displayed the trust dialogue.
that’s a known, albeit weird, function. has to do with a mismatch between o/s versions. unless the fruities broke something else, it usually happens once and then everything “just works™”.
I kept getting this until I updated to Ventura. Once my MBP was up to date, I stopped getting them. Will see what happens when the next iOS update comes out.
Apple support wasn’t too knowledgable here.
David
Yep. The message is misleading, but it is actually installing a (model-specific?) device driver to allow sync services to communicate with your iOS device. It seems to need to update/install this driver after every iOS update.
Fortunately, this is a pretty small driver, so it’s a quick download and doesn’t seem to affect any other part of the system.
I can only assume that Ventura pre-installs the iOS sync driver for whatever version(s) were current at the time of its release.
continued with @applesupport and because the definition of madness is to do the same thing over and over again expecting a different result, i reset the location data on my phone. as @brianallenlevine noted, didn’t fix a damned thing and broke a pile of other settings, many of which i’d forgotten how i’d originally set them up.
many thanks @applesupport! now file a bug with engineering and get this damned annoyance fixed …
Is this really the trust the computer/driver issue, or is it the new backup via iTunes/Finder/iMazing requires a passcode on the phone in iOS 16.1/15.7.1?
This is why I always become very cautious when suggestions such as reset network settings or reset location data get thrown around. Often times there is zero obvious causal link (but perhaps vague hearsay about some guy on the internet having solved something similar some time ago…) so you have to be very doubtful about this fixing anything, but it is guaranteed to break a whole bunch of other stuff that you then need to set up again by hand. Not few casual users will find themselves not remembering exactly, or not being able to, recreate their former settings, let alone find the significant amount of time/effort to restore everything. These days on iOS, the reset xyz settings seems to be the have-you-repaired-permissions-yet of last decade’s Mac.
Like @ddmiller I’m wondering if you’re perhaps seeing the same thing the rest of us saw with 15.7.1 and 16.1 – at least those of us vile luddites who still dare sync to our Macs.
WTF has happened to Apple? “It just works” is long dead. Next, I had the impression that everyday users were being used as beta-testers. And now it seems as if we’re the alpha-testers. Sure, today’s digital world offers a lot of stuff which was never before possible, security has become much more important than before, and getting it all to work together is understandably much more complex. But still, what’s going on in Cupertino? Bad engineering, not thinking “users” uses through? Sloppy, lazy? I believe Apple could once do much better; they’ve got to take another look at quality control, and the “experience” they offer.
from a sleep-impair perusal, it appears that these two are the same issue. perhaps the moderator can figure out how to merge these two threads. apologies in advance.
Very disappointing that Apple Support didn’t know about this new requirement. That would have saved you a lot of grief.
i’m also one of ned ludd’s lads but i didn’t encounter this issue until i updated to ios16.
it’s really looking like time to abandon apple. problem is that the current alternatives are even worse: android and windows? pleeeeze!
also apple hardware is still (barely) better than any alternatives. just don’t try running someone else’s o/s on those devices.
you can’t get good help these days …
thing is, i read through the iphone users guide and found no mention of the trust demand on every connection. it’s the same recommendations for backing up to your computer that it always was.
so is this trust thing an actual requirement now? is it officially documented anywhere on the apple website? or is it, as it seems to me, a moronic bug?
Apple has updated the support page to say that if you see a password or trust request, you need to enter your passphrase to continue. There is nothing that says that this is new behavior.
Yes, this is required as of iOS 16.1 and 15.7.1. (Unless apple changes in a future release.)
You have a few choices I suppose:
It was years of Android use before I switched to iPhone that really got me thinking that cloud sync and backup is better, at least for me. I can travel without a computer and still be able to replace my phone just about anywhere in the world and my phone will be ready to pick up right where I left off. With iCloud Photos and Apple Music (or music match), I have basically everything with me anywhere I can make an internet connection.
I’m afraid this discussion is once again turning into "if you don’t like it get an Android’. Ugh. Well here’s a little anecdote explaining why I don’t appreciate that.
You love your SuperFruit car, but you feel it needs a new oil filter so you take it to the SuperFruit shop. A few hours later you pick it up. Luigi, the SuperFruit mechanic, proudly shows you your car, pointing out that he also painted it purple with green polkadots while he was waiting for his assistant to install the new oil filter. You’re not thrilled with the paint job you never wanted in the first place, but Luigi assures you SuperFruit is renowned for its awesome paint jobs and green polkadots is really all the buzz lately. You figure you’ve already lost more than enough time, and you do really need that new oil filter. So you let it go and drive it off the lot. 20 minutes later, now on the highway, you realize it’s a bit breezy so you want to pull up the window only to discover that it’s not rolled down, but actually broken out. Back at the shop Luigi apologizes and mentions his assistant broke it by accident while swapping the oil filter. But he tells you, ‘no worries, you got your new oil filter and we even gave you that awesome new paint job! And dude, maybe next time you come for an oil filter change we could fix that window.’
Possible reactions:
a) Eff you. Fix the damn window. And be quick, you’ve wasted enough of my time already.
b) SuperFruit will break a window every once in a while. No biggie.
c) Forget that window. Just cover it with a sheet of PVC foil. Belieeeeve meeee, that works way better than the original window.
d) Nobody really cares about windows anymore. Or cars for that matter. Don’t be a tool. Just get a bike already. SuperFruit has this awesome new unicycle…
e) You can’t have a new filter and get a new paint job without getting a window busted. It’s just physics. But hey, you have 5 other windows and none of those broke so we’re good, right?
f) Who are you to claim SuperFruit really broke it? You probably don’t know how to roll down the window and broke it yourself.
g) Head over to the public library and get 1500 books on cars, windows, and glass making. Start building up a glass blowing shop in your basement. If you work real hard you could within 15 years become a real pro at building your own car windows. Install one of those yourself.
h) GreenerVeggies and RawMeet shops both break more windows. And they don’t even have cool paint jobs.
i) Buck has no clue about what you just experienced or cars or windows for that matter (he did at one point dabble in finger painting though), but he has fifteen irrelevant articles on unrelated topics he’s been anxious to share with the neighborhood.
One of those is the appropriate response. The others are obnoxious baloney.