I will add to that that this growing tendency by support to simply suggest users nuke their entire device, install from scratch, and (maybe) play back settings/docs from backups is not at all user friendly either. It’s a huge waste of time, not to mention effort. If this were just a toy then that might be fine. But with half our lives on these devices (incl. work), removing ages worth of settings or saved info is just not an acceptable option. If such a nuke-and-reinstall path is the only viable solution, then I’d say the product (not an alpha release for devs, an actual selling product) is in an unacceptable state to begin with.
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