Do You Use It? Contact Posters Remain a Niche Feature

Originally published at: Do You Use It? Contact Posters Remain a Niche Feature - TidBITS

Last week’s Do You Use It? poll about contact posters received relatively few votes, largely because I merely mentioned the poll in “How to Set Contact Avatars and Posters on the iPhone” (17 November 2025), rather than giving it a standalone article. Nevertheless, we can draw a few broad conclusions.

Do You Use It? poll results about contact posters

Over half of the TidBITS readers who responded said that they had created no contact posters at all. I suspect many were previously unaware of the feature, as several said just that. That’s not too surprising, since contact posters arrived only two years ago in iOS 17, are fussy to create and share, and are seen in only a few places, most notably on incoming calls.

If you create and share a contact poster for yourself, you won’t really know how others react when it appears on an incoming call. To nudge that response in a desired direction, Australian Apple consultant Michael Thomsen created a custom image of himself underneath his firm’s tagline. He acknowledged that it was a little odd to have it appear on personal calls to friends and family, but considered it a worthwhile tradeoff. I think this is a brilliant approach and would encourage those who want a specific persona associated with their calls to create a customized image to use as a contact poster.

You can create posters for other people, too, but again, you only see them when they call you or when you look at their contact cards. In iOS 26, contact posters also appear in the Phone app’s Unified view.

Very few people said that they created just one or two contact posters. I suspect that those who create only one do it just for themselves, and those who create two do it for themselves and the person who calls them the most, probably a close friend or family member.

However, the fact that more people said they had created 3–5 or 6–10 contact posters suggests that once you’ve figured out how to create one or two, it’s easy enough to do more for additional close contacts. Few people have gone whole hog and created 11 or more, though—the contact posters just aren’t that big of a win, and most people probably don’t regularly field calls from that many contacts. It may also be hard to come by good photos for some contacts.

In the end, contact posters are a nice little addition to the iPhone experience, but they’re far from game-changing. Apple could simplify contact poster creation by improving linking between Contacts and Photos and judiciously applying Apple Intelligence features, but, as they say, the juice may not be worth the squeeze.

Or it could be that they are aware, but do not create any photos for contacts of any size.

That’s me: no photo for any contact, not even my own. Contact posters are just a larger version of what I do not do.

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I answered in the 6-10 category, but I’d gladly set up more if I had photos of the people who call me. So even if you like the feature and consider it “worth the squeeze” there is a content obstacle to overcome.

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Sure, but that’s a slightly different situation because avatar photos tend to work their way into your contacts even if you do nothing—I’ll bet if you scroll through your contacts, you’ll see a lot. But contact posters require effort.

A good point—creating a contact poster for one of my favorites in Phone took quite a bit of searching to find a photo of the guy.

Nope. None of my contacts have set a photo. Or if they have, it hasn’t reached me.

Maybe we’re in a religious sect that doesn’t believe in photograven images.

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Really? Fascinating. Does your contact list date back to when there was Facebook integration in iOS? Or do you have very few contacts who use iMessage (which is how those images will be transferred)?

Admittedly, I have something like 1600 contacts, so perhaps my experience of having a lot with avatar photos that I didn’t create (because I’ve done only a few too) is the outlier.

Manually entered contacts. I don’t think I’ve ever added one from an iMessage, and there’s only half a dozen that have iPhones anyway.

We’re of the generation where communication was through phone calls and handwritten letters in cursive.

So am I, but I vastly prefer seeing a photo of a contact who calls me or messages me (most of my contacts rarely call; we tend to use iMessage / Text Message first) rather than their initials in a small circle. Especially for the messages app.

Ah, well, that will do it. You don’t have to add a contact from an iMessage, but you do have to communicate with them in an iMessage for any avatar they’ve created to transfer to you. With so few iPhone users, it’s not surprising you wouldn’t have any avatars.

I have 666 contacts and only four have pictures. One is simply a color.

Maybe others have them but I haven’t talked to them in awhile. No easy way to tell I guess

For example, if you configure your Google Contacts (part of GMail) as a Contacts database in your phone, you’ll get lots of avatar-images through that.

If you add a contact to Google and Google has an image for them (e.g. if their phone number or e-mail address correlates to a Google user and that user has a profile picture), that image will be presented as a part of your contact, and it will sync to your phone.

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I replied “3-5” on this poll. But I then got interested, and if I replied again now I’d be in the “11+” group!

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I have so many issues setting “contact photo” images for my contacts. Invariably, I have to crop a larger photo of a friend/contact for their “contact photo”. When I crop the photo within the contacts app, it sets temporarily with the cropped image and then it reverts back to the “larger” image of the person. And then you can’t see that persons face in the “contact photo”.

I use Google Gmail and Google Contacts as my master contacts list so I’m wondering if it is some bug or issue between Apple contacts and Google Contacts not playing nicely.

I usually have to then go through the effort of actually duplicating a photo of my friend, cropping it via Photos or Photoshop or whatever editing app, then saving the cropped image to Photos and then setting the cropped image as the ”contact photo”. And that is just so tedious.

This is exactly the bug that bedevils me with my father’s contact, though it works fine for most others. I can’t imagine what the problem is—I’ve tried switching photos too, and that didn’t seem to help either.

It sure feels like it happens every time I try to crop an image within Contacts and set the cropped image. Feels like it always reverts back to the larger image. It is infuriating. I’ve complained to Apple about this a few times and it has never been addresses as far as I know.

Until recently that’s how I had my contacts stored, because at the time I set it up (2010) Google was about the only way I could find to distribute my address book and calendar across platforms.

Now that I’m “living clean” (Apple-only), I’ve moved everything to iCloud. But I do have many more avatars in my address book than I would have expected. (Currently that’s 2,176 addresses, which kinda frightens me!)

Your explanation helps with knowing where most of them came from.

Try duplicating the card in Contacts, then working with the duplicated card. It’s a database and the record might have some corruption.

Not an intuitive process because Contacts doesn’t have a “Duplicate” command. So:

  1. Select your father’s card in the list.
  2. Edit→Copy
  3. Select the parent list the replacement card should be in (or “All Contacts”)
  4. Edit→Paste

I’m presuming that the information in a card duplicated this way wouldn’t also duplicate any corruption, but of course I could be wrong and sometimes am. :wink:

(Also, I use BusyContacts and have never really run into this issue, but the instructions above are for Mac Contacts, which is mirrored in BusyContacts.