Contrarian view Your device has lived a nice long life, but its time to move on. Even if you do replace the battery, then what? Come fall, the device won’t run the latest OS. You might say thats fine, but soon you won’t be getting security updates, which is much less fine. And then you won’t be able to run the current versions of your favorite apps.
Its time to move on. If you are a consultant and this is your customer, it would be bad advice to say spend some money and keep it going.
The sad, uncomfortable fact we need to come to grips with is that these devices (or any piece of technology) aren’t lifetime purchases. They are at best five year purchases. Better to buy the device, get the apple care, and sell/trade it in at 3 years when the apple care runs out and it has max resale value. Is that a bummer, sure. Is that the financial reality? Yep! Am I already mourning the thousands of dollars of Sonos gear in my house that I’ll have to replace in a few years even though it functions just fine? Yep!
@Timpearson Thanks for your view, I quite agree. This client is now properly informed about the risks, this is all I can do (and must do as to not become liable). He plans to replace these MacBooks in Nov/Dec. The ball is firmly in their court.
I know both user’s usage pattern quite well, they mainly use the MBPs for email. One of the two users can use Safari, the other doesn’t know what a browser is and has hardly, if ever, used it. They don’t want any training. It would well make financial sense to replace the batteries. They also own iPhone 13 (after previously iPhone X), but have yet to take their first photo with it.
I suppose different people have different needs.
I concur with all those that recommended immediate battery replacement. I had the same thing with a late 2013 MBP. I worked through a local independent retailer and got a slightly higher capacity battery. The clue was the top would not close properly. After repair (about $150) all has been well and full charge is 300 MAh more than original design.
According to the Mactracker app, this model is classed as “vintage” by Apple now.
Last time I had a vintage MacBook Pro with a swollen battery, they refused to do any battery change on it accordingly, due to being too old for their techs to work on. In the end, I bought a matching third-party suppliers battery on Ebay UK and replaced it myself (then sold the machine shortly after).
I think my old 15MBP 2009 had actually just crept over the Vintage and into Obsolete (just over 7-years) in mid-2016. They still refused battery changes AFAIR, hence me going DIY. But things may have changed since 2016, so worth a try – they can only say no.
Or it could be Apple just didn’t have the parts anymore. I expect they start winding down inventory on parts as a model approaches 7 years and probably run out of batteries fairly quickly as demand for them rises as the model gets older.
I wonder if independent repairers Fixio (used to be MacMan) could do that work for the user?
@neilbarstow Many thanks for this UK specific hint, much appreciated. Good independents always of interest. Two others are The BookYard (Liverpool) and VIS in Reading (applemacparts.co.uk)
When it was time to replace the battery in my 2015 13-inch MBP, Apple told me that the high cost of replacement is due to the fact that they don’t replace just the battery—they replace the entire top case, which includes a new battery glued in place.The same was true when the battery in my 2017 15-inch MBP failed prematurely—but AppleCare covered the replacement cost in the second instance.
That may be, but that doesn’t solve the problem of an old fire hazard laptop knocking around the house.
I don’t think this has been mentioned, but if you don’t need your laptop to work from battery power you can remove the battery and run off mains power. At least we were able to do this with one old MB. I think we had to add some weight in place of the battery so it would stay put. I know you mentioned that taking the battery out yourself wasn’t an option, so this may not be of much help.
Over the years, we’ve replaced at least three MB batteries because of swelling. In some cases we realized the problem when the trackpad because somewhat unusable.