I thought we could start another thread on this, as it doesn’t seem to be a Microsoft problem at all.
This happened to me pretty soon after I updated to Sierra on my early 2015 MBP.
It happened often in Excel but sometimes in Word too.
It seems to always be the Osaka font, but sometimes it will ask for others too. I have no issues using the program if I skip the download.
G. Douglas is seeing this is Nisus and Tommy gets it in IAWriter.
I’ve since googled and discovered this:
- It happens in other programs, but MS Office seems to be the one most asked about
- All the fonts mentioned are Chinese or Asian fonts. I typically don’t install foreign language support but it’s possible I went with defaults this time
If you look in Font Book, you will see the fonts are greyed out. You can re-download them in Font Book but it doesn’t seem to stick either (according to pages I just read)
Is there a way to uninstall foreign language support? Or maybe it had been installed with a prior version and then doing a custom install left old versions. But that doesn’t explain why downloading them again doesn’t fix it.
I wonder if actually deleting them via Font Book will help.