I went back to the Apple store to wipe my old phone and get it off iCloud. Somehow over the weekend, it drained the battery and is now stuck in what they call a “boot loop”.
They tried to restore it via iTunes, and could barely access it. The phone will not boot at all. (I never had issues like this before, just the draining battery since the iOS 12 update).
In iCloud on the new phone, I can still see the old phone and also see my credit card in Apple Pay. I’ve been trying to remove the credit card for 45 minutes and it keeps coming back.
They’ve assured me that the phone is being sent to the recycling center and will be melted down. Do I have any reason not to believe this?
I assume I should get a replacement credit card anyway.