I have an iPhone SE (3rd generation) running iOS 26.4. I had my Hawaii drivers license in my Apple Wallet app. Last month, I replaced the physical drivers license with a Real ID compliant Hawaii State ID. Today I deleted the drivers license from the Wallet app and tried to add the State ID which is supported according to the Hawaii Department of Transportation website. The front of the ID card is readily accepted but every attempt to scan the back of the ID card results in the message “no barcode detected”. I’ve tried all of the advice found on the Internet including cleaning the lens, closing and re-opening the Wallet app, placing the card on a dark non-reflective surface, and using every kind of available lighting: artificial, natural, direct, indirect, diffuse, and intensities from low to high. It still won’t accept it even though the image and the barcode is very clear. There is no option to type in the digits below the barcode. Since the barcode is at a 90° angle, I’ve even tried rotating the card to make the barcode horizontal but that didn’t work either. I am open to suggestions and interested in knowing if anyone else from Hawaii has been able to add a state ID.
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Haven’t yet tried, but methinks I’ll hold off even trying, at least for a while. Very interested in anyone else’s recent experience.
Bob
Just scanned my HI “REAL ID” driver license using the Wallet app on an iPhone SE gen 2 running iOS 26.2. It correctly detected the barcode. I didn’t continue beyond that (live picture).
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Thanks for the test. It may be that the barcode on the State ID differs from the driver’s license or maybe something broke in iOS 26.4.
This is from 2024 but might explain it. Why some Hawaii IDs don't scan
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Thank you for the link. I think it is the most likely explanation.