I need to move both individual email messages and whole folders from an old email address (NOPT hosted on an Exchange Server) to a new one which is hosted on an Exchange Server. I’ve run into 2 problems and I can’t seem to come up with a way around them.
Messages dragged from the old account to the new Exchange account lose the original dates. They are now showing today’s date as the date of the email. I’ve tried dragging individual messages, the whole folder, and exported mailboxes. I need to consolidate the messages to one email account, but the received dates need to remain unchanged.
I can’t create new folders on the Exchange account in Apple Mail and have it show up in the Exchange “InBox” alphabetically with the other folders. It shows up listed at the bottom in another “Exchange” mailbox along with a folder called “Conversation History.”
I can’t drag it to the Exchange InBox either. On the web version of Outlook, it is also after “Conversation History” but here I can move the folder into the correct place. However on Mac Mail, it is the first folder in the InBox, not alphabetical as it is online. Relaunching mail doesn’t alphabetize the folders, and synchronizing the account doesn’t fix it either. If I go to web-based Outlook I can create the folder, drag it into the right place and it shows up correctly in Mac Mail, but that shouldn’t be necessary.
This is on MacOS 10.15.7 Catalina but the same behavior happened on Mojave and High Sierra.