My wife is having some Mail issues and before I start down a long rathole of trying to figure it out I figured I would check and see if somebody has already solved this problem.
She’s running an MBA with Big Sur and iPhone XS and iPad Air 4th gen…everything is up to date os on all devices and she’s signed into the same iCloud and mail accounts on all devices.
Her problem is that she reads her mail almost exclusively on her iPad but the ones that are now marked read don’t properly sync to her iPhone. If she reads on iPad it doesn’t sync to the phone…if she reads it on the iPhone it does properly sync as read back to the iPad. I’ve checked the settings on her iPhone as compared to the settings on mine and all seem to match…and I do not have the same issue as she does.
My original thought was to just delete the main mail account in our family domain from her iPhone and then recreate it…but as the settings appear to be the same as my iPhone XS Mac also up to date I’m not sure that will do any good…but in the absence of any smarter idea will probably try that.
Her complaint is that the mail on the phone doesn’t stay in sync with her iPad…and she frequently keeps read mail in her inbox for later action and some of the get set back to Unread on the iPad…and naturally as the head of the family IT department it’s clearly my fault.
Thanks…hoping someone has some good advice because as we all know…happy wife and all that…