My HomePod Died After Software Update In January 2021.
I called Apple support for help.
Support asked me to press buttons on top etc. I told them the HomePod is totally dead, no lights on and I had tested the cable/plug fuse.
Eventually he regarded the HomePod was broken and issued me with a support number but apologies as the Apple stores are closed until further notice.
Today I was able to take my HomePod brick into my closest Apple store in Edinburgh.
After five minutes it was discovered, indeed it was broken and couldn’t be repaired. And it was out of warranty by three months when it failed. I was given two options. Trash it or buy a replacement.
They refused to take responsibility for the failure caused by the software update.
Has any readers had the same problem with homepods with a software update?
Or, can a fix be applied?