In a Google Terms of Service update for Google Workspace that I received today it says this:
Section 9, Publicity: We clarified that neither Google nor you may issue a press release or other similar public statement regarding your use of the services without the other party’s permission
Sometimes, when companies are negotiating contracts with vendors, they may add a provision that forbids the vendor from bragging in their advertising that the other company is a customer. This looks like a preemptive promise along those lines.
If, say, Ford Motor or Chase Bank decides to switch from Office 365 to Google Workspace for email, they don’t necessarily want Google to use their corporate names in Google’s advertising. Or Google may not want anyone to know that they’re the chosen email provider of organizations that may be culturally or politically controversial. There are probably other reasons you can imagine.
I’m guessing it’s for the same reason you probably don’t want Google to use you or your details in a press release, advertisement, data dump etc showcasing Google Workspace without your permission.
It seems off somehow. I have privacy rights as a customer. Google doesn’t have privacy rights to stop people from talking about the quality of the service in general, their experiences using the system, giving it ratings and reviews and so on.
It sounds like they are trying to give themselves such property rights.
It’s just different.
One thought is that they had a overly enthusiastic lawyer go overboard when updating the terms of service.
The first amendment applies to governments, not private companies. Making non disclosure a condition of use seem shady, but possibly not impermissible.
Fair enough, but it’s not that simple. The complexity is with enforcement If @douglerner issues a press release about his use of Google, and Google boots him off their platform as a result, it doesn’t implicate the 1st amendment. But if they sued in court or asked the police to arrest him, then the government is involved and it does become a 1st amendment violation.*
(In any case, I should have just said “massive free speech violation”)
*although I think Doug lives in Japan, so it might something entirely different.
Nondisclosure agreements are being widely abused these days. A nonprofit professional association that I belong to required unpaid volunteers on a committee to sign a nondisclosure agreement I found completely out of line and last year removed me from the committee after I refused. This year there was a turnover of officers and the new crew has now tossed the nondisclosure agreements except for a few limited cases. I recognize that employees are in a different category, but companies have no business imposing nondisclosure on customers.