This morning when I opened my iPad I got a dialog saying I needed to log in to my Apple account to continue using my Apple ID. So I entered my password (which is a bunch of random characters stored in 1Password) and it tells me my account is locked and I need to reset my password. So I go to iforgot.apple.com and reset my password via email. So far, so good.
Now when I try to log in to my Apple ID, it’s asking my security questions. I set this account up way before 1Password existed and I forgot security questions were even part of the Apple ID so I never put the answers in it. Apparently I forgot exactly how I worded the answers and now I can’t get in to my Apple ID account.
Every path through Apple support brings me to a page to reset my security questions. When I try I get “Cannot Reset Security Questions.
We don’t have sufficient information to reset your security questions.”
I figured if anyone knows how to fix this it would be someone in the community. Any ideas?