Bugs Apple Love

TidBITS Talk
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From Someone turned Apple’s most annoying bugs into a scoreboard - 9to5Mac :
https://www.bugsappleloves.com

Funny, but sad. :(

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I think they could find some even better (worse) ones!

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When I saw this, I was reminded of this old Tidbits article

Apple is lousy at fixing old bugs.
…
But if you file a bug report, and the QA engineer determines that bug also exists in previous releases of the software, it’s marked “not a regression.” By definition, it’s not a new bug, it’s an old bug. Chances are, no one will ever be assigned to fix it.
Not all groups at Apple work this way, but many do. It drove me crazy. One group I knew at Apple even made “Not a Regression” T-shirts. If a bug isn’t a regression, they don’t have to fix it. That’s why the iCloud photo upload bug and the contact syncing bug I mentioned above may never be fixed.

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That explains all the issues I see. Ugh. Very frustrating! I really wished Apple would change its ways and do better. :(

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Before my time at Apple, I was waiting for months on approval of a “satirical” app for an artist. I went to WWDC with 3 shirts.

  • Rejected (red)
  • Can I get an approval? (yellow)
  • Approved (green)

It was about 15 years ago so I can’t remember what happened at WWDC itself. I think I just wore them in sequence across 3 days. But some time after the App Store rules were revised and the app was finally approved.

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If I was King of Apple, I would create a group dedicated to solving ongoing bugs. Call it the Bug Squad. Each new engineering hire below a certain title and pay grade would have to spend their first three months of employment on the Bug Squad. Thereafter, each engineer below a certain title and pay grade would have to spend one month each year serving on the Bug Squad. Probably too difficult to implement, but surely there can be some kind of efficient solution.

It’s beyond astonishing that Apple does nothing to solve problems that many people complain about, sometimes for years.

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Evidentally more accountability is needed. Then the person responsible for a serious/persistent bug should be assigned to the Bug Squad for 3 months