Brother Printers leaving Apple?

I’m late to this topic and most of the technical discussion about circuit breakers and USP issues are way over my knowledge set, but I did want to weigh in on Brother printers and Apple devices, as I’ve been using both together for a long time. My Brother B&W laser printer is an HL-L6200DW and my Brother color printer-(11"x17") scanner-fax(!) combo is a MFC-J6920DW.

My take on Brother printers is that if you get a good one (not always a slam-dunk), they last for years and deliver high quality crisp printing. If you want to gauge the age of my Brother involvement, I was first blown away by a Brother printer demonstration at a MacExpo in San Francisco, back when those were still a thing, perhaps back in the '90s? That sucker lasted forever and is still my favorite laser printer of all time.

However, I eventually had to replace it, as it finally began to wear out, perhaps in the printer assembly. By the time I went to buy a new laser printer, the new Brother I ordered – the aforesaid HL-L6200DW – clearly was of lower quality. The nexus of problems seemed to be the rubber rollers which grabbed and ran the paper through the printing assembly. I had way too many printed pages come out with paper creases, making me have to re-print new pages, which was just not acceptable.

Brother’s first response to this issue was to refer me to a local company that supposedly fixed Brother printers. But it soon became clear that they were not up to the task, and I finally had to ship my “old” (new) HL-L6200DW back to Brother, to have them send me a new replacement. The replacement was much better, but not perfect, and to this day, I still have to assume that the first page of a multi-page document will come out with a crease on the page.

As for the multi-function MFC-J6920DW printer, which I wanted mainly for the capacity to scan tabloid-sized pages and over-size art, the scanning was good enough, but the cost of the color ink cartridges was sky-high. My use of the color printing was very occasional, but the printer’s method for keeping its inkjets unclogged was to do an inkjet cleaning daily, which dependably used up four ink cartridges a year, just in cleaning. I wasn’t unusual for me to print a few photos and a couple dozen color Christmas letters in the course of a year and watch the rest of the $150 worth of ink drain away in daily ink-jet cleaning.

I don’t think this sleazy scheme of using up ink is unique to Brother. It has been many years since it became clear that the profit in printers (laser or ink-jet) was not from the printers themselves but from the ink. The final insult was that Brother’s color inks were not true, crisp, four-color inks (traditionally cyan-magenta-yellow-black) but muddy colors that gave sub-par results when mixed together.

My final conclusion? No more Brother printers for me, after the ones I own wear out. I’ve given up on the MFC-J6920DW as a printer, and rely on Apple’s OS built-in printer drivers to continue to squeeze scans out of its over-sized capacity. Color Xmas cards? Meh. Color photo prints? Sending a digital jpeg suffices. Welcome to the future.

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There is no such hazard.

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I recently purchased a MFC-J5855DW at office depot for $299 on 10/29/24. It is the best printer I have ever owned and have owned used and purchased many printers in my life. It just works. If you hook it up to your network it will automatically notify you of updates and all you have to do it just touch the screen and say yes. If came with all the regular inks (not the XL versions) and I am still using them. So at this rate if has been 9 months of normal usage. It handles 11x17 inch paper which is something I need off and on again. It prints double sided automatically, it scans great the wifi printing works great. Everything just works. BTW I have a Mac Studio, iPhone, iPad, Apple laptop so I can attest to the fact that Brothers still support apple products.

Not to get too far astray – does this actually open up a glass bed where you can scan items other than single sheets that are 11x17? Or is it a pass-through single-sheet scanner that is 11" wide?

Dave

To answer your question, Dave, it is sort of both. It has a cover top that flips up to give access to a 11" x 17" glass bed for scanning. That same flip-up top also has a feed tray built into it for rapid scanning of multiple sheets of paper. Of course, it being Brother, they quit updating the drivers years ago, though I can still scan (a bit awkwardly) using my Mac’s Printer & Scanners drivers. VueScan also has scanner drivers that work for that model scanner which I used, though once I discovered the Apple all-purpose drivers I just use those by default.

Out of curiosity, have you checked whether Brother’s iPrint&Scan app works with it?

It appears that this app is what Brother is promoting for all their currently-supported devices. Even though the MFC-J6920DW doesn’t list support for any macOS beyond 10.15 (“Catalina”), it might be worth trying anyway just in case it proves to be compatible.

But I agree that VueScan is probably a better choice. Even when supported, Brother’s scanner software is pretty bare-bones.

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Thanks for the tip, David. I will check it out and report how it went.

—Jay

welcome to the 21st century and AFCI breakers. from experience in my retirement community, those installed in a ‘new’ building per code in 2015-2016 were first generation and have been a PITA after the first or second year on circuits like dishwashers, refirigerators, and no doubt on some printers. So much so that company has had to replace them after the third or fourth time they trip for ’ unknown’ reasons. Reefers with ice cube makers similar problem such that power outages result in water on the floor.

I’ve used 2 brother printers on my mac minis since 2004-2005- both laser printers the newest being 3 years old. NO problems ever with ’ drivers ’ - ( newest being MFC L-2750DW ) with scanner, two sided printing, etc. Always connected via ethernet, and only to wall plug. At home plugs were the built in GFI and in Current retirement community the first generation AFCI breaker panel type.

Since I must use here VOIP ’ landline ’ on xffinity ( concast) due to fubar wi fi and poorly installed ethernet and phone - I also use a UPI connected ONLY to modem/router/ phone system. Other stuff mini(s) , monitor, tv, old hard drives, etc use multi outlet cables connected via short cord to wall outlet.

Other than having a few first gen AFCI breakers replaced, no problems. I can use air print but rarely do so. Never a problem with connecting new Brother to any mac, iphone, ipad, laptop mainly as a check, but rarely if ever used other than via ethernet.

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I have been using an old Brother MFC-240C for years (probably a decade or longer) and it works fine with the Brother MFC-240C CUPS driver (v4.5.0) on Sonoma 14.7.6. About to finally upgrade to Sequoia, so I hope it keeps working!
If not, I will need help too, huh!

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I have a Brother MFC-J4420DW printer for which the driver has not been updated since MacOS 12 (Monterey), which has kept me locked in to that earlier OS. I need to update thus, apparently, I need to buy a new printer.
I’d like to find one with drivers that will remain current. Of the various manufacturers of inkjet printers, HP, Epson, Canon, Brother, … other, which have done the best job of keeping their printer drivers current with updates to MacOS?

It appears that your printer supports AirPrint, so it should be compatible with current OS versions. If you are simply upgrading your current computer from Monterey to something newer, your old drivers probably will keep working as is. If you get a new computer that comes with Sequoia or Tahoe, give AirPrint a try, though perhaps it may still be possible to install the old Mac drivers.

Here is the AirPrint manual that specifically lists the MFC-J4420DW (and other printers) that are supported:

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No, it’s not AFCI, which we do have on the bedrooms. Now it’s tripping the breaker every time you try to turn the microwave on. Time to call an electrician, I guess, and try replacing the breaker first.