Sounds like phone scams are getting a lot more clever—be careful out there, and if you get a call asking for personal information, hang up and call back at a number you look up.
In part fueled by sloppy practice from legitimate callers. I’m tired of the electric company ringing and asking who I am before identifying themselves. And asking key personal details to establish that I am who I say I am. I am met by bafflement when I point out that it is precisely the approach taken by identity thieves.
Agreed—credit card companies do this (or at least used to) a lot as well. It seemed reasonable in the past, but is clearly no longer acceptable.