I generally import the monthly QFX Export of Apple Credit Card transactions into Moneydance for my financial record keeping. I also do this for several other credit card accounts. For there Apple Credit Card, credits do the account (from refunds or trade-ins) are being recorded as debits rather than credits. My other credit cards show similar credits with no problem.
I’m trying to determine whether this is an issue with the file or with Moneydance’s handling of it. It’s possible that Apple records the credit in a legal but non-standard was, that Moneydance interprets incorrectly. So I am wondering if anyone else has seen the problem with other financial programs (e.g. Quicken). That would help me know who should be responsible for correcting the issue. If Quicken has no problem with it, then I should lean on Moneydance; otherwise, I should lean on Apple and Goldman Sachs.
Note: I find that while OFX export should work, there are problems with how it identifies fields so that Moneydance picks up the ‘wrong’ field to identify the transaction.