On an M2 MacBook, after upgrade from Ventura to Sonoma opening of PAGES docs is slow, up to a minute for a simple two pager text doc. Opening PDF happens instantly.
What could cause this?
We’re now on day three after the Sonoma upgrade, you’d think that all Spotlight re-indexing is by now done and dusted. We did see a notification about this right after the upgrade. Spotlight re-indexing is the only thing I can think of.
But what could cause this behaviour which happens on two identical M2 MacBooks??
Pages version 14.2 (7041.0.109)
FYI, my version of Pages (here in the US) is 14.2 (7041.0.109), not 14.02. I just checked my App Store and it says 14.2 is the latest available to me. Since the build number is the same as what you posted I assume you have a typo (14.02) in your post.
Correct, it was a typo. Now amended
This is anecdotal, of course. I don’t use Pages much, but I do use it every once in a while. On my M2 MBA on Sequoia, documents still open instantly. I don’t recall it being any different on Sonoma. And on my 2019 Intel iMac still on Sonoma, it’s the same - documents open right away.
This gets strange now.
- I reassigned that PAGES documents will be open with PAGES as a default, although it was already correctly assigned.
- I reindexed Spotlight
- I reinstalled the entire macOS Sonoma from Recovery.
- I put a test file into a folder, rather than keeping it on the desktop.
No change. PAGES documents open with delay, PDF open quickly.
The exact observation is, after a restart and waiting for two mins before any test.
- Double click on PAGES document
- PAGES loads at acceptable speed
- The document opens over a minute later.
Working in said document is normal, a new unrelated doc from template chooser opens normal.
Duplicating the test document and trying to open this has the same 1 min delay (you see my desperation in even trying this step).
The same MacBook shows another problem, but I think it is unrelated:
Downloaded documents (PDF) show under Safari’s download documents, you can normally double-click from there to open them. I get a message “Can’t open because none of the available apps can open it.” If I go to the Downloads folder, I can open the very document without problem.
(Safari 17.6, not yet upgraded to 18.1)
Right, we have a solution, but we’re not at the end yet.
We also now found that the same problem occurs with NUMBERS files.
We now set up a new local user and our PAGES test document loads faster than you can say “Jack Robinson”, i.e. normal.
Is there a way how we can fix the existing user, or do we have to move all settings, docs and everything else to a new user? If the latter, what’s the most efficient way of doing this, because whichever way you look at this, it’s a rather big task.
I have no idea if this would help, but it’s what I would try in your situation. Try deleting support files and folders in ~/Library for Pages and Numbers and see if it makes a difference.
I dragged Pages to AppCleaner to see what files and folders it finds. Here’s what it came up with.
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Quite surprisingly, another user who faced the same problem came back with this:
So Apple called me back and have confirmed that the engineers are aware from multiple people that this is an issue. It will be fixed in a Sonoma update, so I would suggest avoiding any workarounds or DIY solutions if you can wait. They say typically a fix for something like this would take around 10 days to implement and release an OS update for. That’s not a guarantee, however.
In my experience, Apple doesn’t say things like this, unless millions of users are affected, least of which with an estimated time for release of a patch. I also understand from mrmacintosh that Sonoma has had its final update, hence I don’t really expect any updates to Sonoma anymore, apart from security patches. For these reasons I do not link to where this was said, but it wasn’t some dubious rumour just somewhere.