silvermn
June 8, 2020, 11:59pm
1
Macbook Air running Mojave 10.14.16
Adobe Acrobat Pro 2017 upgraded to the latest and greatest.
It’s always worked fine. Today I went to load a PDF and it said it did. Except I couldn’t see it.
I hit F3 and Adobe was nowhere to be found. It said it was running and displaying the file I wanted, but nothing was visible.
I restarted. No change.
I shut down. No change.
I checked and there was an upgrade available. I upgraded Acrobat. No change.
It seems to be running but I can’t see anything!
Anybody have a clue? This is a new one on me…
TIA
Sam
The symptoms you describe can sometimes happen if the application remembers a previous window position that was on a display now disconnected.
Check System Preferences -> Displays for a Gather Windows button.
silvermn
June 9, 2020, 3:39am
3
Thanks, but no “Gather Windows” button…
ace
June 9, 2020, 3:12pm
4
I’m not sure if I’m using the same version as you (Adobe Acrobat DC), but see if you have a Window > Tile menu—that might bring off-screen windows back.
silvermn
June 9, 2020, 3:38pm
5
Adam -
That did it! Thanks so much!
I don’t remember ever using that, but wow!
Thanks again!
Sam
ace
June 10, 2020, 3:01pm
6
Excellent! I’ve had to use that trick, or one like it, a number of times in different apps over the years. It’s not a common problem, but it does crop up on occasion.