T-Mobile rate hikes & finding a better cellular provider in the US

Just as a reference:

Visible’s $45/month Visible+ plan, which includes Apple Watch service for no extra charge, may be the way to go then. But they don’t support the iPad, and their unlimited tethering is limited to 1 device and 10 mb/s.

Another piece of advice to those of you who might be in a similar situation.

US Mobile apparently is frequently tweaking their offers and changing plans/conditions as they go. Not a bad thing, just not perhaps obvious to all. I’m not yet sure how they plan to handle things going forward — will we continue with the conditions that were in place when we signed up or will we see our terms/prices adjusted? Also, their website just quotes the current terms without a link to previous offers. Even on your own account page, there’s no simple way to see all the conditions or the cost of certain add-ons (or free status) pertaining to you. That makes it difficult to see if things change for you or what you should be getting according to the agreement you thought you had when you signed up.

Either way, it’s probably a good idea to make a record of what the features and prices were that you were promised when you signed up. I was silly enough to forget to do that myself. Thanks to waybackmachine though I could generate a couple screenshots that show the exact situation when I signed up, but that was because I was lucky enough to find a snapshot from right around when I signed up (and the US Mobile page fortunately doesn’t rely on any fancy JS or HTML5 that in other cases breaks waybackmachine’s functionality).

So my advice would be to just make a quick screenshot of the conditions, terms, and prices when you sign up. Unless you have perfect memory, it will likely serve as a good lookup some time in the future and perhaps it might also help one day when dealing with a customer service rep. :crossed_fingers:

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I signed up a couple of lines on US Mobile and by the time I got to the third, the offer (under the same offer name) had changed. The chat support told me that as long as I had auto renew each month (US Mobile is prepaid), the first lines kept the original deal. Change, and all is the new deal you chose. No going back.

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Verizon is similar. My current contract (the 5G Play More) is no longer available. But it will stay on my lines until I choose to change to a different plan, at which point there will be no way to go back.

And you need to read the fine print. Verizon is currently offering a really cool “Get an iPhone 15 for free” deal, but in order to take advantage, you need to switch to one of the current plans, which will cancel my existing plan (for all three lines - meaning no free iPhones for the other two people in my family), replacing it with one that is more expensive and has inferior perks (my plan includes the Disney+ Bundle and Apple Arcade for as long as I keep it, but the new plans only offer them as 6 month trials.)

Just adding some new to me information to this discussion. We use Consumer Cellular which uses either T-Mobile or ATT (and you can choose and get SIMs for either or both.) CC supports eSIMs but we have legacy SIMs and haven’t switched. We have two lines and pay $44/month all included. (Can’t figure out how to interpolate my responses into quote from Simon’s message.)

Our CC plan has:

  1. Unlimited text, voice and fast data up to 5GB TOTAL, but for $55 plus tax and fees for two lines data could be unlimited, too.
  2. Mobile hotspot can be turned on.
  3. Wifi calling included.
  4. International roaming which can be set up with specific dates or left on, and can have data excluded so as to keep bills lower. Rates seem reasonable to me. Ex: per min for voice/text/MB data:
  • Canada: $0.01 - $0.06,
  • England, Germany, Switzerland, Japan: $0.06 - $0.12,
  • Strangely France is up to $0.29 for voice and $0.23 for data. (That could get pricey if you use 10GB data!).

Wifi calling uses voice rates. You can check these rates out at https://www.consumercellular.com/help/international-travel-and-roaming

They’ll automatically shut off data if your bill begins to exceed $100, with the caveat that it may go over that as the actual usage reported lags.

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