Screen sharing to support Mom -- on El Capitan

[tjluoma]

@MRubenzahl

Her Mac is old (a 2007 iMac running El Capitan and not able to use anything more modern) but it’s otherwise perfect for her.
…
Now, I know even back then, there was built-in VNC in the OS but I don’t know how to make that work, especially since I have to talk my 87-year-old Mom through the installation on her end. She’s sweet but computers are not her jam.

Or, maybe there’s a third party app that does it more easily, through the browser or other magic?

I, too, have a 2007 iMac that cannot be updated beyond El Capitan.

There are at least two options:

1. Screens

2. Jump Desktop

The problem that you’re going to have with both is the initial installation of the helper app on her computer. Screens has Screens Connect and Jump Desktop has Jump Desktop Connect which deals with opening the port through her router, etc.

Someone would need to install the “helper” app and sign in to an account in order to let you connect to her computer.

I’m not sure if there are other options that might work.