Great article. Thanks for sharing it.
I have a question on the process when I report a bug in a third party app running on a OS X public beta. One of the categories in Feedback Assistant is to report third party app bugs.
Am I wasting my time to report a bug in a third party app using Feedback Assistant?
Most developers it seems do not ever load a Mac OS beta. So if the beta OS causes bugs to appear in their app, the developers don’t care.
They assume the Mac OS bug will get fixed or the OS feature causing the bug in their app may not even appear in the Golden Master. So they don’t start to triage their app bugs until the crunch right before public release.
In other words, App Developers seem to only deal with bugs in the current Apple public OS release. In other words, developers are behind by a release.
So what happens to those Feedback Assistant reports that report issues that occur in a specific third party app while running a Mac OS Public Beta?
What happens to Crash Reports that relate to a crash in a third party app that are sent to Apple? If the app bug caused a Crash Report should I also report it in Feedback Assistant?
If a third party app crashes repeatedly, generating multiple crash reports, does Apple in any way work with the developer to fix the problem? Does Apple ever apply subtle pressure on App Developers to fix bugs in their app? Or are the Crash Reports simply forwarded to the app developer and forgotten?
I’m not a developer so I do not understand the process of third party app development and how closely Apple Engineers work with the Third Party App engineers.