Apple has never updated my OS however, when I had my iPad 3 battery replaced, that was apparently a send back to Apple for a “new” one, and that came with a newer OS which never worked as well as the one I’d left it on.
They also bricked my original SE, replaced it with a new one and that whole process was a nightmare. Never make your appt for a Friday afternoon!
The need for backups is critical.
Fingers crossed nothing happens to my phone Tuesday!
Thanks @dianed143 ! I had a number of problems with Apple Store repair service that I won’t devolve into but our nearest is around an hour’s drive and parking cost away. On my last ever visit, some years ago for iirc a warranty repair of battery or keyboard or something they insisted on changing the OS against my wishes. Luckily back then it was possible to restore a mac from a bootable CCC backup and I was able to go forth.
A nearer authorized Apple repairer also told that was a requirement of Apple so ever since I have done my own battery changes following iFixit. Hence my cautionary statement. Sigh.
Ohhhh that’s bad news! I had my MBPr repaired by them, the last time being a few years ago and thankfully they never did that. How long ago did you hear that? I do not want to be updated!
This is why I upgraded my iPhone 12 mini’s iOS to v26.2 since Apple didn’t want to give me any updated v18 with security fixes only. I missed v18.7.3, but then it wasn’t even supported by Apple I think. I did read that Apple refused to support and fix issues if iOS wasn’t at the latest supported version (e.g., v26.2 right now). Apple really wants to buy newer hardwares even batteries. [sighs]
Hi @dianed143 I don’t intend to stir anyone up, just to put them on their guard. Ask before turning the device in, see it in writing that they will not touch your OS etc. if that is what you want.
I appreciate the heads up! I’ll make sure to talk to them before they take the phone back. You’d think that would take them way more time if they have to keep updating machines while working on them.
I hung onto the “perfect” 13 mini until it came time to upgrade Mac and iPads, both woefully (>10 years) old and cranky (some might say just like me🤣). Since new devices would come with latest OSs, and figuring future iPhones would only get bigger (no interest in a foldable), I decided to go all in and upgrade everything so that all devices can run current apps, etc. The worn and beaten mini is still my most-used (extension) phone ringing through from the 17. Yes, the 17 is a bit larger and heavier, and I was fully prepared to return the 17 if it proved too unwieldy. But the adjustment to it was/is much easier than I expected. It still fits in shirt pocket, coat pockets, all my regular iphone spots. The increased screen and much better camera are very nice. And, it will accept OS updates, whereas mini is at a dead end. I opted for one big learning curve (heartburn) now (Mac, iPad pro, iPhone, OS26) rather than incremental heartburn in the future when aging brain and patience might not be so receptive.