I want to make an imap account inactive to help sort out a problem for a user. I can do this for pop accounts on my iphone (there’s an on/off switch at the top of the account settings), but the switch isn’t there for imap accounts. I don’t want to delete the account, because it would be difficult to get it set up again if necessary (complex account settings over the phone with an out of town user.)
The problem is that his phone is putting mail sent from the gmail G Suite account we finally managed to get working into the Sent folder in the old imap account that’s being transferred to G Suite. From the screenshots he sent me, it looks like he has the Sent Mail folder set correctly to the gmail Sent Mail ‘folder’, but it ends up on the wrong server anyway.