We have re-contacted the person @ the Apple store. (They do not allow customers in the store, and time run out running back & forth) I do not know if he was a “genius”. After much insistence and consultation with the “powers-that-be” that the app should not be removed, they relented. However, the app could not be made to work. We were advised to send the watch back to Apple -it is under guarantee. It remains to be seen if it will come back with or without the A-Fib app. The app is approved for Canada, but clearly they are instructed to put pressure on customers with diagnosed cardiac problems to remove the app in order to limit liability. This is bad policy. Either supply the app --with appropriate warnings-- or get out of selling this “feature”. Putting pressure on a 75 year old women with heart condition to give up on having this app --the reason we bought her the watch-- is no way to operate. (Assuming that the service person/genius was following policy)