Some emails show “no content” even though when we log into safari or any browser there is content. Any opinions as to the problem. iMac with Ventura and cannot be MAC OS upgraded.
This has happened to me in the past, and usually quitting and re-opening mail fixed it - if you haven’t tried that already.
@ddmiller suggests a mail restart—an excellent quick and painless first effort. If that doesn’t cure, you should investigate the difference between your empty emails and those that present normally.
Issues like this could arise for a variety of reasons, such as a sender’s mail host misconfiguration, changes somewhere in handling particular types of inline or attached content, unintended change to your email configuration locally or at the mail host, corruption of the Mail database on your iMac, etc. Determining the characteristics of the empty emails vs. normal ones should help point toward the source of the problem.
Providing more details and context will aid TidBITS participants in diagnosing your email issue.
When this happens to me I always assume it’s a badly formed HTML Message. There’s a command in the menu that lets you view the plain text version of the message and that always lets me see get rhe gist. (I’m away from my Mac so I can’t cite the name of the menu item. Sorry)
That’s a good suggestion. The command is View > Message > Raw Source, or keyboard shortcut command-option-U (with the problematic message selected, of course).
Sometimes rebuilding the mailbox helps
I’ve encountered this problem, and as Doug noted, relaunching Mail typically fixes it. This suggests to me that Mail encountered a problem when trying to download the message and incorrectly concluded the message contains no content. The only way I’ve found to get Mail to try downloading the message again is to quit Mail and relaunch.