Apple Establishes Repair Programs for iPhone X and non-Touch Bar 13-inch MacBook Pro

(Adam Engst) #1

Originally published at:

If you have an iPhone X that’s suffering from touch-related problems, or a non-Touch Bar model of the 13-inch MacBook Pro purchased between June 2017 and June 2018, you’ll want to take advantage of Apple’s latest repair programs.

(Seth Anderson) #2

My iPhone X intermittently has touch-screen response issues (specifically, I have to swipe 5 or 6 times to open a locked screen to answer a phone call). I thought it was due to “user error”, or perhaps food oils or something. Never considered it possible that the flaw was in the touch screen.

I shall play closer attention to see if I encounter other non-responsiveness before I go through the hassle of replacing the screen.

(kg.parr) #4

Thanks for the heads up, Adam.

It’s not clear to me from your article which MacBook Pros are affected. You say:

“some of the 128 GB and 256 GB SSD drives”

If one has, say, a 512 G drive, is this made up of a number of smaller drives or do the larger drives not (yet??) have a problem.



(Curtis Wilcox) #5

The 512GB drive is not made from a combination of smaller drives, it uses denser storage. The larger drives may not even be offered by the supplier that had the problem Apple is correcting in this repair program.

(kg.parr) #6

Thank you Curtis, that’s helpful (and comforting ). I hadn’t realised that it was a supplier related issue.