phantom application

classic Classic list List threaded Threaded
7 messages Options
Reply | Threaded
Open this post in threaded view
|

phantom application

Louise Olson
Hi ..

I'm in a jam here ... just installed an app.  When I "opened" it, nothing
happened. So I tried to move it to the trash, but I'm told I can't do that
because the app is open.  Got another version of the app and tried to
overwrite the other one.  Said I couldn't do that because the app was
open.  I can't see it anywhere so I can close it.  What options do I have?
 I've tried what I know to do -- Force Quit window does not show the app.

Thanks.

Louise

I posted the above message to the Mac-L list first.  Someone suggested
that I look for the app in the Activity Monitor.  It was not there.
Someone else suggested that I restart my computer and that should shut
down any open apps.  Did that and upon logging back in, the first thing I
did was attempt to move that app to the trash.  Again, it told me I
couldn't do that because it was open.  Yet the info provided by
right-clicking the app only gives the option of "Open" and "Move to
trash", etc.  No "close".

Any ideas are SO welcome.  Wish I'd never seen this thing.  It's certainly
not something I needed.

Louise


iMac (Retina 5K, 27-inch, Late 2015)
4 GHz Intel Core i7
16 GB 1867 MHz DDR3
10.11.6


Louise Olson
The Idea Factory
Phone: (530) 644-5752
http://www.theideafactory.com
http://www.tifhosting.com
http://www.tifdomains.com


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

Ray Kloss


> On Jan 6, 2018, at 2:46 PM, Louise Olson <[hidden email]> wrote:
>
> Hi ..
>
> I'm in a jam here ... just installed an app.  When I "opened" it, nothing
> happened. So I tried to move it to the trash, but I'm told I can't do that
> because the app is open.  Got another version of the app and tried to
> overwrite the other one.  Said I couldn't do that because the app was
> open.  I can't see it anywhere so I can close it.  What options do I have?
> I've tried what I know to do -- Force Quit window does not show the app.
>
> Thanks.
>
> Louise
>
> I posted the above message to the Mac-L list first.  Someone suggested
> that I look for the app in the Activity Monitor.  It was not there.
> Someone else suggested that I restart my computer and that should shut
> down any open apps.  Did that and upon logging back in, the first thing I
> did was attempt to move that app to the trash.  Again, it told me I
> couldn't do that because it was open.  Yet the info provided by
> right-clicking the app only gives the option of "Open" and "Move to
> trash", etc.  No "close".

Is it installed in the Applications folder? What happens if you sign in as another User that has Admin privileges? Can you delete it then?


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

Rodney
In reply to this post by Louise Olson

> On Jan 6, 2018, at 15:46, Louise Olson <[hidden email]> wrote:
>
> What options do I have?

Boot in safe mode.


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

Zeedar Marc-2
In reply to this post by Louise Olson

> On Jan 6, 2018, at 12:46 PM, Louise Olson <[hidden email]> wrote:
>
> I can't see it anywhere so I can close it.

Just launch Activity Monitor and look for the app there. Once you find it, you can select it and click the X button to quit it (or force it to quit).

If you're having trouble finding the app in the long list, there's a search box in the right of that window that will let you type in part of the name to show you matching apps and processes.


Marc Zeedar
Publisher, xDev Magazine and xDevLibrary
www.xdevmag.com | www.xdevlibrary.com







____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

Doug Hogg
What is the app called?
Check to see if it was added to "Log-in items." If so, remove it and restart your computer.

Also try this in bold below:
Force Quit: Choose an app to force quit. Or press Command-Shift-Option-Esc and hold for 3 seconds to force just the front app to quit.

:-)

Doug Hogg

Sent from my iPhone

On Jan 6, 2018, at 12:56 PM, Zeedar Marc <[hidden email]> wrote:


On Jan 6, 2018, at 12:46 PM, Louise Olson <[hidden email]> wrote:

I can't see it anywhere so I can close it.

Just launch Activity Monitor and look for the app there. Once you find it, you can select it and click the X button to quit it (or force it to quit).

If you're having trouble finding the app in the long list, there's a search box in the right of that window that will let you type in part of the name to show you matching apps and processes.


Marc Zeedar
Publisher, xDev Magazine and xDevLibrary
www.xdevmag.com | www.xdevlibrary.com







____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

Louise Olson

Thanks to everyone for all the great suggestions.  Someone suggested to
check login items, and that was the answer. I was looking for the app in
all the wrong places, it is just waiting up in the menu bar.  But that
didn't occur to me.  Hope it's something I'll check if something like this
crops up again.

Louise


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: phantom application

@lbutlr
In reply to this post by Louise Olson
On 06 Jan 2018, at 13:46, Louise Olson <[hidden email]> wrote:
> Any ideas are SO welcome.  Wish I'd never seen this thing.  It's certainly
> not something I needed.

Reboot and hold the shift key down from the startup until the login window appears.

--
This above all, to thine own self be true And it must follow, as the
night the day, Thou canst not then be false to any man.




____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____