best options for replacing stolen iPhone in Mexico?

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best options for replacing stolen iPhone in Mexico?

Brian White
My daughter (21) had her iPhone stolen in Mexico City the other day. She’s staying in a city about 40 miles south of there until the end of August. She’s on our family plan with Verizon.

Our first thought was to get her an inexpensive replacement (used/refurbished iPhone?) until she returns, but we do have a free upgrade available on our Verizon plan for a new phone as well. She’s received a lot of advice from other people there that it’s not a good idea to ship an iPhone to her, especially a new one, and even a Verizon rep we spoke to said basically the same thing. Not only was she told it could take awhile (customs? I’ve never shipped internationally), but the implication was also that it may not even reach her.

I don’t yet have details on how long it would take or the cost of using FedEx or UPS if we went that route, including insurance options, I’m only now getting more involved and I wanted to check with the collective wisdom and experience on this list.

The city she’s staying in is not a small town, but there are no Verizon stores unless she travelled back to Mexico City, and her initial investigation into purchasing a used phone directly down there did not inspire a lot of confidence for various reasons.

Does anyone have any experience with this situation or a recommendation as to what may be our best choice? She does have Internet access on her laptop where she’s staying, and is using a friend’s phone when needed for now so the current situation isn’t exactly dire, but we do want her to have her own phone during the remainder of her time there.

Thanks for any ideas/info/suggestions.
Brian White


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Re: best options for replacing stolen iPhone in Mexico?

Michael Gillman
Have her buy a prepaid burner phone until she gets back. Something cheap.

Mike

On Wed, Jun 14, 2017 at 11:27 AM, Brian White <[hidden email]> wrote:
My daughter (21) had her iPhone stolen in Mexico City the other day. She’s staying in a city about 40 miles south of there until the end of August. She’s on our family plan with Verizon.

Our first thought was to get her an inexpensive replacement (used/refurbished iPhone?) until she returns, but we do have a free upgrade available on our Verizon plan for a new phone as well. She’s received a lot of advice from other people there that it’s not a good idea to ship an iPhone to her, especially a new one, and even a Verizon rep we spoke to said basically the same thing. Not only was she told it could take awhile (customs? I’ve never shipped internationally), but the implication was also that it may not even reach her.

I don’t yet have details on how long it would take or the cost of using FedEx or UPS if we went that route, including insurance options, I’m only now getting more involved and I wanted to check with the collective wisdom and experience on this list.

The city she’s staying in is not a small town, but there are no Verizon stores unless she travelled back to Mexico City, and her initial investigation into purchasing a used phone directly down there did not inspire a lot of confidence for various reasons.

Does anyone have any experience with this situation or a recommendation as to what may be our best choice? She does have Internet access on her laptop where she’s staying, and is using a friend’s phone when needed for now so the current situation isn’t exactly dire, but we do want her to have her own phone during the remainder of her time there.

Thanks for any ideas/info/suggestions.
Brian White


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Re: best options for replacing stolen iPhone in Mexico?

Marilyn Matty



Sent from my iPad
> On Jun 14, 2017, at 3:03 PM, Michael Gillman <[hidden email]> wrote:
>
> Have her buy a prepaid burner phone until she gets back. Something cheap.

This is the best advice for keeping communications lines open, but she should also be concerned that the information she has on her phone could be at least as valuable as the hardware. I'm assuming she used Find My iPhone to wipe it. It's also a good idea to change all passwords on social networks, email, etc., and to use two factor authentication wherever possible if she hasn't already done so. Verizon can also deactivate her account; thieves are known to put in new SIM cards and run up big bills.

Marilyn



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Re: best options for replacing stolen iPhone in Mexico?

Hector I Macedo-3
In reply to this post by Brian White
Hi Brian, sorry for your daugthers problems.  I’m very familiar with how things run in Mexico and the best thing would be for her to go to Walmart and buy a disposable phone. And of course to erase the iphone with “Find my phone”
On Jun 14, 2017, at 1:27 PM,6/14/17, Brian White <[hidden email]> wrote:

My daughter (21) had her iPhone stolen in Mexico City the other day. She’s staying in a city about 40 miles south of there until the end of August. She’s on our family plan with Verizon.

Hector I Macedo

"The trout do not rise in the cemetery, so you better do your fishing
while you are still able." 
- Sparse Grey Hackle




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Re: best options for replacing stolen iPhone in Mexico?

George Wade
In reply to this post by Marilyn Matty
Do the precautions against miss-use FIRST !  IMHO:)
G.

On 14 Jun 2017, at 16:07, Marilyn Matty wrote:

> Sent from my iPad
>> On Jun 14, 2017, at 3:03 PM, Michael Gillman <[hidden email]> wrote:
>>
>> Have her buy a prepaid burner phone until she gets back. Something cheap.
>
> This is the best advice for keeping communications lines open, but she should also be concerned that the information she has on her phone could be at least as valuable as the hardware. I'm assuming she used Find My iPhone to wipe it. It's also a good idea to change all passwords on social networks, email, etc., and to use two factor authentication wherever possible if she hasn't already done so. Verizon can also deactivate her account; thieves are known to put in new SIM cards and run up big bills.
>
> Marilyn



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