TidBITS: Carbonite Raises Online Backup Prices

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TidBITS: Carbonite Raises Online Backup Prices

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Carbonite Raises Online Backup Prices

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Carbonite Raises Online Backup Prices

By Adam C. Engst
http://tidbits.com/article/17780

Remember how Code42 announced last year that it would be sunsetting its CrashPlan for Home backup service (see “CrashPlan Discontinues Consumer Backups,” 22 August 2017)? That won’t happen until 22 October 2018, but Code 42 encouraged home customers to switch to Carbonite, offering a 50 percent discount for the first year.

The cost of a new subscription to Carbonite just went up because Carbonite has quietly increased prices 12 to 20 percent:

  • Carbonite Safe Basic was $59.99 per year; it’s now $71.99. It doesn’t back up external hard drives, and you must select videos for backup manually.

  • Carbonite Safe Plus, which adds external hard drive backup and automatic video backup, was $99.99 per year but now costs $111.99.

  • Carbonite Safe Prime, which provides courier recovery service, remains $149.99[.][*]

Notice also that Carbonite changed the wording on its plans, switching from showing the yearly price to a monthly fee that’s billed annually, somewhat hiding the price increase.


To the company’s credit, Carbonite is keeping the CrashPlan discount prices the same, so they’re now better than 50 percent for the first year. After that, they’ll go up to the new, higher fees.


Given that Backblaze is a TidBITS sponsor, you’d expect us to recommend the service, but that was true before they signed on as a sponsor. Josh has been a happy Backblaze user for years, and in our initial coverage of CrashPlan’s exit from the consumer market, Joe Kissell called Backblaze out as his new favorite online backup service, saying that it “is fast, reliable, and secure, and it costs $5 per month per computer.” And yes, Backblaze backs up external drives and all types of files for no extra charge.

Joe doesn’t recommend Carbonite for Mac users because it doesn’t offer either versioning (seriously?) or the option to use a personal encryption key, and he found that it artificially restricts upstream bandwidth, making it slower than many other services. To that I’d now add that Carbonite will be more expensive than Backblaze after the first year.

Of course, there are many other options for online backup, and you can also roll your own online backup solution if you like. Joe’s article links to a variety of packages, and Glenn Fleishman has written about using ChronoSync to perform cloud backups (see “Investigating ChronoSync 4.7 for Cloud Backup,” 22 December 2016).

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Article copyright © 2018 By Adam C. Engst . Reuse governed by Creative Commons License.




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Re: TidBITS: Carbonite Raises Online Backup Prices

@lbutlr

On Feb 7, 2018, at 13:57, TidBITS Articles <[hidden email]> wrote:

Given that Backblaze is a TidBITS sponsor, you’d expect us to recommend the service, but that was true before they signed on as a sponsor. Josh has been a happy Backblaze user for years, and in our initial coverage of CrashPlan’s exit from the consumer market, Joe Kissell called Backblaze out as his new favorite online backup service, saying that it “is fast, reliable, and secure, and it costs $5 per month per computer.” And yes, Backblaze backs up external drives and all types of files for no extra charge.

Joe doesn’t recommend Carbonite for Mac users because it doesn’t offer either versioning (seriously?) or the option to use a personal encryption key, and he found that it artificially restricts upstream bandwidth, making it slower than many other services. To that I’d now add that Carbonite will be more expensive than Backblaze after the first year.

I do not get any money from Backblaze, they get money from me, and I agree with all of this, I’ve been using Backblaze for years and despite a few issues I don’t like (it will not backup /use/local/, so I have to back that up separately to another location that it will backup) it’s by far the best.

A few years ago I was forced to put a client on CrashPlan because he used windows server, and Backblaze would not run on that OS. Since then I've moved that machine off server and as soon as the subscription expires, I'll be moving it to Backblaze as well.

Getting Backblaze to send me a 4TB drive with encrypted data on it for a net cost to name off shipping the drive back—that alone was worth more than the cost of the years I’ve paid for Backblaze.

Carbonite was pretty far down my list due to the bandwidth issues.

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