HEIC photos

classic Classic list List threaded Threaded
12 messages Options
Reply | Threaded
Open this post in threaded view
|

HEIC photos

Michael Hambly-2
I sent 10 emails from my iPhone to my daughters email each containing 5 photos taken on my iPhone.  She couldn't open any in the first 5 emails as they all showed up as HEIC although the 6-10 all worked.  A few hours later she tried again and they all opened except 5 photos in one of the emails.

I transferred the photos to my computer and tried converting using the "iMazing HEIC Converter" but it didn't recognise the format!  I then changed the .HEIC for each of the photos to .jpg and sent them to my daughter again.  They all opened!

It would appear that the photos all went as JPEGs but labelled as HEICs :)



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

adamengst
Administrator
It would appear that the photos all went as JPEGs but labelled as HEICs :)

How did you send them from your iPhone? The Share sheet in Photos, and then passing off to Mail?

And what platform and email client did your daughter use?

cheers... -Adam



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Michael Hambly-2
The other way round, added each as an attachment while in gmail.   I thought my daughter checked them on her iPhone but in fact it was in mail on her Mac.

Michael

On Thu 7 Dec 2017 at 16:25, Adam Engst <[hidden email]> wrote:
It would appear that the photos all went as JPEGs but labelled as HEICs :)

How did you send them from your iPhone? The Share sheet in Photos, and then passing off to Mail?

And what platform and email client did your daughter use?

cheers... -Adam


____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

adamengst
Administrator
The other way round, added each as an attachment while in gmail.   I thought my daughter checked them on her iPhone but in fact it was in mail on her Mac.


So you were using the Gmail app on the iPhone to send the messages? It might be doing the wrong thing with the filenames.

I would expect them to work right on the Mac in Mail, but as you say, if they have the wrong filename extension, that could cause trouble.

cheers... -Adam



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Michael Hambly-2
Spot on Adam but it was very odd that at first some of them didn't open and then at a later second attempt they did.  I guess any change in format will lead to issues until it is bedded in.

Regards
Michael

On 7 December 2017 at 17:48, Adam Engst <[hidden email]> wrote:
The other way round, added each as an attachment while in gmail.   I thought my daughter checked them on her iPhone but in fact it was in mail on her Mac.


So you were using the Gmail app on the iPhone to send the messages? It might be doing the wrong thing with the filenames.

I would expect them to work right on the Mac in Mail, but as you say, if they have the wrong filename extension, that could cause trouble.

cheers... -Adam



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____




____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

adamengst
Administrator
Spot on Adam but it was very odd that at first some of them didn't open and then at a later second attempt they did.  I guess any change in format will lead to issues until it is bedded in.

It might also have to do with your daughter’s email host. I’ll keep an eye out to see if this happens more generally.

cheers... -Adam



____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Marc Zeedar-2
In reply to this post by Michael Hambly-2

> On Dec 7, 2017, at 3:25 AM, Michael Hambly <[hidden email]> wrote:
>
> It would appear that the photos all went as JPEGs but labelled as HEICs :)

The only issues I've seen with HEICs is that since my iPad is still on iOS 10 (since I haven't yet replaced some of the old apps I'll lose in the upgrade), photos I've taken with my iPhone X can't be edited on the iPad (not even rotated).

They share just fine via iCloud and are viewable on iPad, but can't be modified. This is annoying as I prefer to do photo management on the larger-screen iPad instead of the phone. Apparently photo sharing does not change the format to one appropriate to the device receiving it, which is pretty dumb.

I also discovered that Apple's Photos is the only app on my Sierra Mac that will work with HEIC images (even the latest Photoshop won't open them, which is shockingly bad). I assume compatibility will be better once I upgrade to High Sierra, but that won't happen until next year.


Marc Zeedar
Publisher, xDev Magazine and xDevLibrary
www.xdevmag.com | www.xdevlibrary.com







____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

James R Cutler
On Dec 7, 2017, at 1:28 PM, Zeedar Marc <[hidden email]> wrote:

photos I've taken with my iPhone X can't be edited on the iPad (not even rotated).

They share just fine via iCloud and are viewable on iPad, but can't be modified. This is annoying as I prefer to do photo management on the larger-screen iPad instead of the phone. Apparently photo sharing does not change the format to one appropriate to the device receiving it, which is pretty dumb.

I must disagree with “pretty dumb”.  I would strongly object to any messing with file content formats not specifically requested by the user.  Not only that, Apple considers “viewable on iPad” as evidence of sufficient backward compatibility.

James R. Cutler
PGP keys at http://pgp.mit.edu






____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Marc Zeedar-2

> On Dec 7, 2017, at 10:58 AM, James R Cutler <[hidden email]> wrote:
>
> I must disagree with “pretty dumb”.  I would strongly object to any messing with file content formats not specifically requested by the user. Apple considers “viewable on iPad” as evidence of sufficient backward compatibility.

Except this also breaks any apps that support photos on iPad. When I use another app and try to import one of the HEIC photos (which you cannot tell are HEIC since they aren't labeled), it either fails to see the photo at all, errors on import, or imports a low-res preview version.

None of those are optimal user-experience, IMHO.

Granted, I'm a pro and know what's going on, but I can imagine this would confuse a lot of consumers. So much for HEIC being "not noticeable."


Marc Zeedar
Publisher, xDev Magazine and xDevLibrary
www.xdevmag.com | www.xdevlibrary.com







____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Rodney
In reply to this post by Marc Zeedar-2

On Dec 7, 2017, at 19:28, Zeedar Marc <[hidden email]> wrote:

Apparently photo sharing does not change the format to one appropriate to the device receiving it, which is pretty dumb.

How can Apple know what device will receive a photo when the photo is shared via email?




____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

Marc Zeedar-2

> On Dec 7, 2017, at 12:13 PM, Rodney <[hidden email]> wrote:
>
>> Apparently photo sharing does not change the format to one appropriate to the device receiving it, which is pretty dumb.
>
> How can Apple know what device will receive a photo when the photo is shared via email?

I was referring to iCloud Photo Sharing, not email. Since the iPad has to download the high-resolution photo to the iPad when I request it (i.e. touch it), it could easily convert the photo to a format appropriate for my device and download that.


Marc Zeedar
Publisher, xDev Magazine and xDevLibrary
www.xdevmag.com | www.xdevlibrary.com







____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____
Reply | Threaded
Open this post in threaded view
|

Re: HEIC photos

James R Cutler


On Dec 7, 2017, at 3:17 PM, Zeedar Marc <[hidden email]> wrote:


On Dec 7, 2017, at 12:13 PM, Rodney <[hidden email]> wrote:

Apparently photo sharing does not change the format to one appropriate to the device receiving it, which is pretty dumb.

How can Apple know what device will receive a photo when the photo is shared via email?

I was referring to iCloud Photo Sharing, not email. Since the iPad has to download the high-resolution photo to the iPad when I request it (i.e. touch it), it could easily convert the photo to a format appropriate for my device and download that.

So you think Apple should spend development time on an Algorithm which will prevent (censor) downloads of files with contents not deemed “native” to a particular device? I think the use case is too small for Apple to invest in such. At least the transition to HEVC/HEIC has been widely publicized, in contrast to many other changes like discarding metadata on transferring files to iBooks from iTunes. I’m actually grateful for the advance notice on this change.

I do rather desire that Apple would spend time fixing broken capabilities on the iDevices, like sequentially playing through a list of podcasts or audiobook segments without requiring frequent manual intervention — like we could do with our iPods.

 
James R. Cutler
PGP keys at http://pgp.mit.edu






____________TidBITS Talk Participation Guidelines____________
Post only when you have something substantive to contribute.
Be polite and constructive, and comment on posts, not people.
Quote sparingly, if at all. We all read the previous message.
Start threads with a new message to [hidden email].
Read archives at: http://tidbits.com/pipermail/tidbits-talk/
Unsubscribe at: http://tidbits.com/mailman/options/tidbits-talk
____Mailing List Manners: http://tidbits.com/series/1141 ____