Anyone else having issues with iOS 11.x Mail being sluggish

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Anyone else having issues with iOS 11.x Mail being sluggish

David Ross
Ever since I updated to iOS 11 (on the day it was available) my phone
has been sluggish in general and in Mail in specific. And has been
through the various point releases. Now I do have 13 email accounts with
well over 10,000 emails in the INBOXes spread across the various
account. But prior to iOS 11 it was fine. My phone is an iPhone 6s+ with
128 gig of storage.

All of my accounts are IMAP plus that iCloud account. Accounts just
don't update on a regular basis. I'll do some filing and deletions on my
Mac and pick up my phone an hour later and those emails are still there.
Or I'll see an email on my Mac that I'll want to use on my phone later
and an hour later it is not showing. The issue happens with individual
mail INBOXes and with the All Inboxes and with the All Unread.

Now I can drag down from the top and get the list to refresh. Sometimes
it takes a minute or less. Other times 5 or 10 minutes.

And based on my battery usage showing mail to be in first or second
place for battery usage I suspect it (Mail) is doing something. Just not
sure what. Which also seems to drag down other things on my phone.

Anyone else seeing anything like this or am I an edge case that got
hosed in iOS 11.x?

David

PS: A few years back about a year into my ownership of an iPhone 4s
various email account would just stop showing new email. A few trips to
the genius bar and several resets of email plus 2 of a hard reset of the
phone with a full setup not restore plus one replacement phone, the fix
occurred with a new major bump of iOS release.



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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Bob Dahl-3
I see it on my iPad mini4; it always returns to 'normal' after a bit (30 secs to a minute or two).  
At first, I figured it was just a temporary syncing glitch. But both iCloud and Comcast accounts are affected.  
It HAS gotten better but it still really opens slow on some days.

--
Sent from my iPod
In spite of the mini fake keyboard


> On Oct 16, 2017, at 16:41, David Ross <[hidden email]> wrote:
>
> Ever since I updated to iOS 11 (on the day it was available) my phone has been sluggish in general and in Mail in specific. And has been through the various point releases. Now I do have 13 email accounts with well over 10,000 emails in the INBOXes spread across the various account. But prior to iOS 11 it was fine. My phone is an iPhone 6s+ with 128 gig of storage.
>
> All of my accounts are IMAP plus that iCloud account. Accounts just don't update on a regular basis. I'll do some filing and deletions on my Mac and pick up my phone an hour later and those emails are still there. Or I'll see an email on my Mac that I'll want to use on my phone later and an hour later it is not showing. The issue happens with individual mail INBOXes and with the All Inboxes and with the All Unread.
>
> Now I can drag down from the top and get the list to refresh. Sometimes it takes a minute or less. Other times 5 or 10 minutes.
>
> And based on my battery usage showing mail to be in first or second place for battery usage I suspect it (Mail) is doing something. Just not sure what. Which also seems to drag down other things on my phone.
>
> Anyone else seeing anything like this or am I an edge case that got hosed in iOS 11.x?
>
> David
>
> PS: A few years back about a year into my ownership of an iPhone 4s various email account would just stop showing new email. A few trips to the genius bar and several resets of email plus 2 of a hard reset of the phone with a full setup not restore plus one replacement phone, the fix occurred with a new major bump of iOS release.



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Re: Anyone else having issues with iOS 11.x Mail being sluggish

dianed143@comcast.net
In reply to this post by David Ross

> On Oct 16, 2017, at 7:41 PM, David Ross <[hidden email]> wrote:
>
> Ever since I updated to iOS 11 (on the day it was available) my phone has been sluggish in general and in Mail in specific. And has been through the various point releases. Now I do have 13 email accounts with well over 10,000 emails in the INBOXes spread across the various account. But prior to iOS 11 it was fine. My phone is an iPhone 6s+ with 128 gig of storage.

I only have a 5 email accounts on my phone, one is POP and the rest are IMAP.  My mail list will be refreshed but I often cannot open the email. I am having more difficulty on wireless than LTE and that doesn’t seem to matter where I am. My data is being sucked down quickly as is my battery. Not sure I can blame Mail on all of that but I am having issues opening it.

Oh, I waited a week or so to update and I just got the latest update the night before last.

Diane


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Re: Anyone else having issues with iOS 11.x Mail being sluggish

@lbutlr
In reply to this post by David Ross
No, but my advise is what I’ve recommended for any sort of “weirdness” in iOS.

First, Shutdown the phone and reboot.

If that doesn’t work, force it to reset (hold the appropriate butts for 10+ seconds.

These two actions fix a host of weird issues.

The next step is testing and restoring from your last back.

The next step is resting the phone and setting it up as new and starting over.

--
This is my signature. There are many like it, but this one is mine.

> On Oct 16, 2017, at 17:41, David Ross <[hidden email]> wrote:
>
> Anyone else seeing anything like this or am I an edge case that got hosed in iOS 11.x?




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

David Ross
Yes. I do this for a living. Already done all but the last. But before I
go nuclear I wanted to make sure this was an isolated case.

Since backing up to your Mac is now frowned on I'm leery as I'd loose
about 50 hours of my plane time videos.

I know you disagree but Apple Mail has been a hassle off and on for
years on both Macs and iOS. Oh, well.

On 10/16/17 10:13 PM, @lbutlr wrote:

> No, but my advise is what I’ve recommended for any sort of “weirdness” in iOS.
>
> First, Shutdown the phone and reboot.
>
> If that doesn’t work, force it to reset (hold the appropriate butts for 10+ seconds.
>
> These two actions fix a host of weird issues.
>
> The next step is testing and restoring from your last back.
>
> The next step is resting the phone and setting it up as new and starting over.
>



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Re: Anyone else having issues with iOS 11.x Mail being sluggish

sinarades
Why is backing up to a Mac frowned upon?

> On Oct 16, 2017, at 10:52 PM, David Ross <[hidden email]> wrote:
>
> Since backing up to your Mac is now frowned on




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

David Tuma
I have about 10 email accounts.  Mostly IMAP.
I went from an iphone 6 to 8 before upgrading to iOS 11.
No problems so far.  
David



On Oct 17, 2017, at 3:33 AM, [hidden email] wrote:

Why is backing up to a Mac frowned upon?

On Oct 16, 2017, at 10:52 PM, David Ross <[hidden email]> wrote:

Since backing up to your Mac is now frowned on




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

@lbutlr
In reply to this post by David Ross
On Oct 16, 2017, at 23:52, David Ross <[hidden email]> wrote:
>
> Since backing up to your Mac is now frowned on

What? It is? By whom?

--
This is my signature. There are many like it, but this one is mine.


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Re: Anyone else having issues with iOS 11.x Mail being sluggish

TidBITS Talk mailing list
In reply to this post by David Ross
What do you mean, "backing up to your Mac is now frowned"? I backup my mac daily and think everyone should.



photo
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Phone:<a href="tel:650-364-4134" style="color:#545454;text-decoration: none; font-size: 12px;"> 650-364-4134 || Email:[hidden email]

From: David Ross <[hidden email]>
To: TidBITS Talk <[hidden email]>
Sent: Monday, October 16, 2017 10:52 PM
Subject: Re: Anyone else having issues with iOS 11.x Mail being sluggish

Yes. I do this for a living. Already done all but the last. But before I
go nuclear I wanted to make sure this was an isolated case.

Since backing up to your Mac is now frowned on I'm leery as I'd loose
about 50 hours of my plane time videos.

I know you disagree but Apple Mail has been a hassle off and on for
years on both Macs and iOS. Oh, well.

On 10/16/17 10:13 PM, @lbutlr wrote:

> No, but my advise is what I’ve recommended for any sort of “weirdness” in iOS.
>
> First, Shutdown the phone and reboot.
>
> If that doesn’t work, force it to reset (hold the appropriate butts for 10+ seconds.
>
> These two actions fix a host of weird issues.
>
> The next step is testing and restoring from your last back.
>
> The next step is resting the phone and setting it up as new and starting over.
>



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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Dr Digby L. James
> What do you mean, "backing up to your Mac is now frowned"? I backup my mac daily and think everyone should.

I read that as “backing up to the Mac you’re backing up” (presumably an attached external drive, and that it is better to backup to a remote drive or something like CrashPlan.

Dr Digby L. James
Quinta Press
www.quintapress.com
Meadow View
Weston Rhyn
Oswestry
Shropshire
England
SY10 7RN
Phone (44) (0)1691 778659
Mobile (44) (0)7970 678144





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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Travis Butler

> On Oct 17, 2017, at 1:02 PM, Dr Digby L. James <[hidden email]> wrote:
>
>> What do you mean, "backing up to your Mac is now frowned"? I backup my mac daily and think everyone should.
>
> I read that as “backing up to the Mac you’re backing up” (presumably an attached external drive, and that it is better to backup to a remote drive or something like CrashPlan.

I think what they meant is that Apple has been increasingly presenting iCloud as the primary and suggested method of backing up iOS devices, while backing up to a desktop computer is increasingly left unmentioned.





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Re: Anyone else having issues with iOS 11.x Mail being sluggish

@lbutlr
On Oct 17, 2017, at 12:06 PM, Travis Butler <[hidden email]> wrote:
>> On Oct 17, 2017, at 1:02 PM, Dr Digby L. James <[hidden email]> wrote:
>>
>>> What do you mean, "backing up to your Mac is now frowned"? I backup my mac daily and think everyone should.
>>
>> I read that as “backing up to the Mac you’re backing up” (presumably an attached external drive, and that it is better to backup to a remote drive or something like CrashPlan.
>
> I think what they meant is that Apple has been increasingly presenting iCloud as the primary and suggested method of backing up iOS devices, while backing up to a desktop computer is increasingly left unmentioned.

That's a long way from "frowned upon".

Most people with iPhones either don't have desktop computers or never connect their phones to them.

And iCloud backup is a great way to backup, but backup in iTunes still works just fine and I still do it on occasions, but normally I will restore from iCloud.

The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.

--
Apple broke AppleScripting signatures in Mail.app, so no random signatures.




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Travis Butler

> On Oct 17, 2017, at 5:46 PM, @lbutlr <[hidden email]> wrote:
>
> On Oct 17, 2017, at 12:06 PM, Travis Butler <[hidden email]> wrote:
>>> On Oct 17, 2017, at 1:02 PM, Dr Digby L. James <[hidden email]> wrote:
>>>
>>>> What do you mean, "backing up to your Mac is now frowned"? I backup my mac daily and think everyone should.
>>>
>>> I read that as “backing up to the Mac you’re backing up” (presumably an attached external drive, and that it is better to backup to a remote drive or something like CrashPlan.
>>
>> I think what they meant is that Apple has been increasingly presenting iCloud as the primary and suggested method of backing up iOS devices, while backing up to a desktop computer is increasingly left unmentioned.
>
> That's a long way from "frowned upon".

I think that’s reading too much into it myself; that said, it does feel like desktop backup is somewhat neglected by Apple these days. :(

> Most people with iPhones either don't have desktop computers or never connect their phones to them.
>
> And iCloud backup is a great way to backup, but backup in iTunes still works just fine and I still do it on occasions, but normally I will restore from iCloud.

Hm… can you do that these days? Last I remember looking into it was a few years back, when you could do either auto-backup to your desktop over WiFi, or auto-backup to iCloud, but not both.

> The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.

Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.






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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Richard Rettke

On 17 Oct 2017, at 18:03, Travis Butler [hidden email] wrote:

Hm… can you do that these days? Last I remember looking into it was a few years back, when you could do either auto-backup to your desktop over WiFi, or auto-backup to iCloud, but not both.

The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.

Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.

Well, I just looked in my iTunes 12.7.0.166 and AUTO backup is still either / or, but not both.

I have iTunes setup for all my iOS devices to auto backup to iCloud. I then have iMazing setup to auto backup over wi-fi to my computer, the best of both worlds. I'm still old school, I don't mind my data in the cloud but still want it locally. Before I acquired iMazing, I would manually backup via iTunes - USB to my iMac. That, did not happen on a very regular basis.

--
Richard Rettke
Laus Deo
Non sibi sed patriae

https://about.me/rerettke




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

Travis Butler

On Oct 17, 2017, at 6:13 PM, Richard Rettke <[hidden email]> wrote:

On 17 Oct 2017, at 18:03, Travis Butler [hidden email] wrote:

Hm… can you do that these days? Last I remember looking into it was a few years back, when you could do either auto-backup to your desktop over WiFi, or auto-backup to iCloud, but not both.

The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.

Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.

Well, I just looked in my iTunes 12.7.0.166 and AUTO backup is still either / or, but not both.

Right - that’s what I thought. In that case, still no contest - for automatic backup, I want it going to my desktop more than I want it going to iCloud.

I have iTunes setup for all my iOS devices to auto backup to iCloud. I then have iMazing setup to auto backup over wi-fi to my computer, the best of both worlds. I'm still old school, I don't mind my data in the cloud but still want it locally. Before I acquired iMazing, I would manually backup via iTunes - USB to my iMac. That, did not happen on a very regular basis.

Interesting; I have iMazing 1, but haven’t upgraded to 2 yet because I don’t use an iOS manager all that often. Might need to look into that.

But yes, I’m definitely old school in wanting the data local *first*. :) 






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Re: Anyone else having issues with iOS 11.x Mail being sluggish

TidBITS Talk mailing list
In reply to this post by Richard Rettke
I do an automatic backup to icloud and manually backup to my iMac everyday using iTunes.



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Phone:<a href="tel:650-364-4134" style="color:#545454;text-decoration: none; font-size: 12px;"> 650-364-4134 || Email:[hidden email]

From: Richard Rettke <[hidden email]>
To: [hidden email]
Sent: Tuesday, October 17, 2017 4:13 PM
Subject: Re: Anyone else having issues with iOS 11.x Mail being sluggish

On 17 Oct 2017, at 18:03, Travis Butler [hidden email] wrote:
Hm… can you do that these days? Last I remember looking into it was a few years back, when you could do either auto-backup to your desktop over WiFi, or auto-backup to iCloud, but not both.
The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.
Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.
Well, I just looked in my iTunes 12.7.0.166 and AUTO backup is still either / or, but not both.
I have iTunes setup for all my iOS devices to auto backup to iCloud. I then have iMazing setup to auto backup over wi-fi to my computer, the best of both worlds. I'm still old school, I don't mind my data in the cloud but still want it locally. Before I acquired iMazing, I would manually backup via iTunes - USB to my iMac. That, did not happen on a very regular basis.
--
Richard Rettke
Laus Deo
Non sibi sed patriae


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Re: Anyone else having issues with iOS 11.x Mail being sluggish

dianed143@comcast.net
In reply to this post by Travis Butler

> On Oct 17, 2017, at 7:03 PM, Travis Butler <[hidden email]> wrote:
>
>> The last time was to a replacement iPhone and I did the restore in the Apple Store. WAY more convenient than not having my phone back until after I got home.
>
> Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.

I auto-backup to the cloud but then I manually back up to my laptop

Diane


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Re: Anyone else having issues with iOS 11.x Mail being sluggish

@lbutlr
In reply to this post by Travis Butler
On 17 Oct 2017, at 17:03, Travis Butler <[hidden email]> wrote:
> Yeah, if you can do both, I’d happily do both. But if it’s either-or, I’d much rather have a backup on my own computer.

Auto backup to iCloud and manually backup to computer.

Given the choice of either or I would absolutely go with iCloud because it is far more convenient for both backup and restore.

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Apple broke AppleScripting signatures in Mail.app, so no random signatures.




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Re: Anyone else having issues with iOS 11.x Mail being sluggish

David Ross
On 10/17/17 7:43 PM, @lbutlr wrote:

> Given the choice of either or I would absolutely go with iCloud because it is far more convenient for both backup and restore.
Unless you have apps with large chunks (or valuable to you) data that
iCloud backup doesn't touch. I do. And I rarely connect my phones to a
computer.

My big one is 50gig of Tivo videos that I watch while flying (nearly
weekly).

David


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Re: Anyone else having issues with iOS 11.x Mail being sluggish

@lbutlr
On Oct 17, 2017, at 7:22 PM, David Ross <[hidden email]> wrote:
> On 10/17/17 7:43 PM, @lbutlr wrote:
>
>> Given the choice of either or I would absolutely go with iCloud because it is far more convenient for both backup and restore.
> Unless you have apps with large chunks (or valuable to you) data that iCloud backup doesn't touch.

If you have an app that classifies important data you want to keep as not to be backed up, that is an issue for you to take up with the app's developer.

> I do. And I rarely connect my phones to a computer.
>
> My big one is 50gig of Tivo videos that I watch while flying (nearly weekly).

And aren't those videos on your TiVo were you can retrieve them if something happens to your phone?

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