After restarting, 10.13.2 forgets passwords, settings

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After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
With a clean install of 10.13.2 (updated from 10.11.6; MacBook Pro 15-in 2017; 16 GB RAM; 500 GB SSD, just over half full) I am having several perhaps related problems:

1) After restarting (or even during the same session) Mail doesn't remember passwords for  incoming and outgoing mail, or the outgoing mail authentication type.

2) I have a different password for my User account login and login keychain, but after restarting, the login keychain password keeps reverting to the account password.

3) In System Preferences > Security & Privacy > General, I have unchecked "Require password after sleep or screen saver," but after restarting it becomes checked again.

4) After upgrading to 10.13 the login keychain did not have my previously saved passwords; when I put them in again it doesn't remember them after restarting.

5) The 1Password extension in Safari keeps needing to be reinstalled after restarting.

I have reinstalled 10.13.2 but the problem persists.

Getting desperate -- I hope someone may have a helpful suggestion?

Thank you,

David






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Re: After restarting, 10.13.2 forgets passwords, settings

Al Varnell
On Jan 10, 2018, at 9:29 PM, David Brostoff <[hidden email]> wrote:
>
> With a clean install of 10.13.2 (updated from 10.11.6; MacBook Pro 15-in 2017; 16 GB RAM; 500 GB SSD, just over half full)

I'm not following. If you updated a 10.11.6 boot drive, then it cannot be a clean install. The latter requires an empty drive followed by some sort of migration. Can you give us a detailed, step by step summary of how you arrived at the current state.


Sent from my iPad

-Al-


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Re: After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
On Jan 10, 2018, at 10:12 PM, Al Varnell <[hidden email]> wrote:
>
> On Jan 10, 2018, at 9:29 PM, David Brostoff <[hidden email]> wrote:
>>
>> With a clean install of 10.13.2 (updated from 10.11.6; MacBook Pro 15-in 2017; 16 GB RAM; 500 GB SSD, just over half full)
>
> I'm not following. If you updated a 10.11.6 boot drive, then it cannot be a clean install. The latter requires an empty drive followed by some sort of migration. Can you give us a detailed, step by step summary of how you arrived at the current state.

Sorry -- I meant that I updated from 10.12.6.

I booted from an external SSD clone, erased the internal SSD and installed 10.13.2 on it, then used Migration Assistant to bring over everything from the external drive.

A big part of the problem seems to be that my login keychain was not imported, but even so, the new login keychain is faulty in that it doesn't retain passwords I add to it.    

David


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Re: After restarting, 10.13.2 forgets passwords, settings

dianed143@comcast.net
In reply to this post by David Brostoff-2
David,

I updated from Yosemite to Sierra and have lost a number of my Safari passwords and a MS Remote Desktop Connection pw.

I have not yet noticed it being a product of a reboot but will keep an eye on this. I know it’s not a solution to your problem but I am glad to know I’m not completely alone in this.

Diane


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Re: After restarting, 10.13.2 forgets passwords, settings

David Ross
In reply to this post by David Brostoff-2
On 1/11/18 12:31 AM, David Brostoff wrote:

> On Jan 10, 2018, at 10:12 PM, Al Varnell <[hidden email]> wrote:
>> On Jan 10, 2018, at 9:29 PM, David Brostoff <[hidden email]> wrote:
>>
>> With a clean install of 10.13.2 (updated from 10.11.6; MacBook Pro 15-in 2017; 16 GB RAM; 500 GB SSD, just over half full)
>>
>> I'm not following. If you updated a 10.11.6 boot drive, then it cannot be a clean install. The latter requires an empty drive followed by some sort of migration. Can you give us a detailed, step by step summary of how you arrived at the current state.
> I booted from an external SSD clone, erased the internal SSD and installed 10.13.2 on it, then used Migration Assistant to bring over everything from the external drive.
>
> A big part of the problem seems to be that my login keychain was not imported, but even so, the new login keychain is faulty in that it doesn't retain passwords I add to it.
>
I've seen this when the permissions and/or ownership of the user folder
is not correct. And have seen the Migration Assistant do this.

In terminal in an admin account. Don't type the "<-" and following. They
are just notes to you.

cd /Users
ls                       <- to verify you are inside of the /Users folder
sudo chown -R useraccount useraccount           <- replace useraccount
with yours

This will make sure that the useraccount is owned by useraccount.

David


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Re: After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
On Jan 12, 2018, at 1:00 PM, David Ross <[hidden email]> wrote:

>
> On 1/11/18 12:31 AM, David Brostoff wrote:
>
> I've seen this when the permissions and/or ownership of the user folder is not correct. And have seen the Migration Assistant do this.
>
> In terminal in an admin account. Don't type the "<-" and following. They are just notes to you.
>
> cd /Users
> ls                       <- to verify you are inside of the /Users folder
> sudo chown -R useraccount useraccount           <- replace useraccount with yours
>
> This will make sure that the useraccount is owned by useraccount.

Thank you for the suggestion but unfortunately the problem is still there.

An AppleCare senior advisor said to erase the internal drive and do a reinstall without migrating settings, but that didn't help either.

I'm going on a trip this weekend but after I am back I am going to do a completely clean install without Migration Assistant.

David


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Re: After restarting, 10.13.2 forgets passwords, settings

David Ross
On 1/12/18 5:00 PM, David Brostoff wrote:

> On Jan 12, 2018, at 1:00 PM, David Ross <[hidden email]> wrote:
>> On 1/11/18 12:31 AM, David Brostoff wrote:
>>
>> I've seen this when the permissions and/or ownership of the user folder is not correct. And have seen the Migration Assistant do this.
>>
>> In terminal in an admin account. Don't type the "<-" and following. They are just notes to you.
>>
>> cd /Users
>> ls                       <- to verify you are inside of the /Users folder
>> sudo chown -R useraccount useraccount           <- replace useraccount with yours
>>
>> This will make sure that the useraccount is owned by useraccount.
> Thank you for the suggestion but unfortunately the problem is still there.
>
> An AppleCare senior advisor said to erase the internal drive and do a reinstall without migrating settings, but that didn't help either.
>
> I'm going on a trip this weekend but after I am back I am going to do a completely clean install without Migration Assistant.
>
Along the permissions thought do this. Get info on the account folder in
/Users. Unlock the problematic user folder. Use the gear pop up/down to
apply the permissions to all enclosed items.




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Re: After restarting, 10.13.2 forgets passwords, settings

@lbutlr
In reply to this post by David Brostoff-2
On Jan 12, 2018, at 16:00, David Brostoff <[hidden email]> wrote:
>
> I'm going on a trip this weekend but after I am back I am going to do a completely clean install without Migration Assistant.

Hate to sound like a broken record, but shift boot, login, restart fixes a world of ailments on OS X, especially after a system update.

--
This is my signature. There are many like it, but this one is mine.



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Re: After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
On Jan 13, 2018, at 3:07 PM, @lbutlr <[hidden email]> wrote:
>
> Hate to sound like a broken record, but shift boot, login, restart fixes a world of ailments on OS X, especially after a system update.

Thank you for the suggestion but I had already run Disk Utility > Repair Disk, which, if I understand correctly, runs the same fsck routine as Safe Mode.

In any event I also tried rebooting in Safe Mode but it made no difference.

David




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Re: After restarting, 10.13.2 forgets passwords, settings

@lbutlr
On 15 Jan 2018, at 22:37, David Brostoff [hidden email]> wrote:
> On Jan 13, 2018, at 3:07 PM, @lbutlr <[hidden email]> wrote:
>>
>> Hate to sound like a broken record, but shift boot, login, restart fixes a world of ailments on OS X, especially after a system update.
>
> Thank you for the suggestion but I had already run Disk Utility > Repair Disk, which, if I understand correctly, runs the same fsck routine as Safe Mode.

Not at all, no. Booting into safe mode does a *lot* besides just running fsck.

> In any event I also tried rebooting in Safe Mode but it made no difference.

Bummer. Since this is a new install, I'd try reinstalling at this point.

--
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spells back in the book, you can't unsay what's been said, you can't-'
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Re: After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
On Jan 16, 2018, at 11:10 AM, @lbutlr <[hidden email]> wrote:
>
> Booting into safe mode does a *lot* besides just running fsck.

More than what Disk Utility > Repair Disk does?

David





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Re: After restarting, 10.13.2 forgets passwords, settings

@lbutlr
On 16 Jan 2018, at 12:22, David Brostoff [hidden email]> wrote:
>
> On Jan 16, 2018, at 11:10 AM, @lbutlr <[hidden email]> wrote:
>>
>> Booting into safe mode does a *lot* besides just running fsck.
>
> More than what Disk Utility > Repair Disk does?

<https://support.apple.com/en-us/HT201262>

The important one (other than the disk check) is clearing out the caches.

--
The universe doesn't much care if you tread on a butterfly. There are
plenty more butterflies. Gods might note the fall of a sparrow but they
don't make any effort to catch them. --Lords and Ladies



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Re: After restarting, 10.13.2 forgets passwords, settings

T.Tobius
In reply to this post by David Brostoff-2
Is that info still retained in a battery supported circuit?

Tom Tobius
[hidden email]




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Re: After restarting, 10.13.2 forgets passwords, settings

David Brostoff-2
On Jan 16, 2018, at 9:35 PM, [hidden email] wrote:
>
> Is that info still retained in a battery supported circuit?

Sorry to be so dense but I am not sure what you mean.

The computer is a MacBook Pro that is usually plugged in.

David




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